Arranged business travels for researchers and officials.Assisted in organising outreach events (conferences) to promote sustainability. Assisted in producing digital content (articles, videos).

Sell, organise and plan scheduled and customised sustainable hiking tours for small groups in rural Japan. Perform B2C customer service in English and related administrative duties. Assist in translating texts and producing the French website of Walk Japan.

Created, sold and organised shore excursions for ocean and river cruise ships, food & wine events, high-end tailormade tours for small groups for a destination management company.Managed day-to-day operations and administrative duties: booking suppliers, creating itineraries and analysing logistics, producing and optimising business proposals, budgets, organisational and follow-up documents, financial analysis, contracts, editing invoices, monitoring feedback.Recruited guides and managed their schedules.Worked in partnership with service providers, administrators, tourism boards in order to promote France as a destination. Good knowledge of the Food & Wine industry, especially in Bordeaux; educated in wines & spirits.Researched and developed new tours and customer’s experiences to increase sales in existing markets and conquer new niche markets with high results.Specific interest into developing sustainable development and eco-friendly solutions applied to tourism: created and sold organic winery tours, hiking, biking and walking tours.

Planned and organised wine shipments (including logistics and customs documents), managed B2B clients' account (Japan, US, UK), performed all administrative duties, liaised with production and marketing departments

Planned and organised shipments of diverse types of equipment, prepared customs documents, managed B2B clients' account (breweries in Central and West Africa)(6-months master's degree internship)

Answered students' enquiries in English and French, processed reservations and payments, performed administrative duties, assisted with travels' logistics