Caroline Black Email and Phone Number
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Experienced Customer Success Manager with a demonstrated history of working in the retail, supplier, marketing, information technology, and services industry. Skilled in Microsoft Suites platform, Sales, Management, Networking, and Teamwork. Strong professional graduated from University of South Carolina-Columbia.
Contentsquare
View- Website:
- contentsquare.com
- Employees:
- 779
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Enterprise Customer Success ManagerContentsquare Sep 2022 - PresentNew York, New York, United States
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Senior Client Support ManagerPlanalytics Jan 2022 - Aug 2022Berwyn, Pennsylvania, United States -
Client Support ManagerPlanalytics Apr 2018 - Jan 2022Berwyn, Pa-Leverage retail background to facilitate the successful application of Business Weather Intelligence to supplier/retail clients to help quantify the impact of weather to their business.-Develop, manage and present usage plans to C-level executives to apply the intelligence; establish an execution method to maximize client growth, value and retention.-Support the sales team with business opportunities to generate up-sells, acquire new clients and grow existing. -Create and review weekly/monthly performance results and present to educate users and highlight market strategies.-Develop, support and oversee department initiatives that align with the company priorities.
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Assistant BuyerFive Below Mar 2017 - Apr 2018Philadelphia, Pa-Responsible for assisting the Senior Buyer in managing high volume classes totaling $95 million.-Present numerical figures and key ideas at open-to-buy, style outs, hindsights and weekly meetings to upper management.-Work with planning on future receipt plans, promotional activity, sales forecasting, and markdowns.-Direct allocation on management of current and future inventory flow for stores.-React to current business through chasing goods, negotiating orders and re-orders, and reviewing future assortments to align with current sales trends.-Hindsight each season by reviewing and analyzing sales, projections, product and allocations.-Research, development and present future assortment ideas to upper management at assortment product review.-Identify growth opportunities within the business to drive incremental sales gain for the classes. -
Buying Operations CoordinatorAnthropologie May 2016 - Apr 2017Philadelphia, Pa-Enter and manage purchase orders to ensure a steady flow of merchandise is maintained-Ensure timely delivery of merchandise through consistent communication with follow up with vendors, production, distribution center and buying team-Act as a liaison between vendors and buying team; responsible for all vendor follow-up and questions-Partner with Merchandising and Web producers to ensure timely activations of products, and accurately monitor/audit website for changes based on inventory, sales, newness, and trends.-Maintain a positive, collaborative relationship with the Buying, Planning, Allocation and Ecommerce teams toward common goals for the merchandise area -
Golf Operations ManagerPhiladelphia Cricket Club Mar 2015 - May 2016Flourtown, Pa-Manage a 700 square foot golf shop that generated 1.3 million dollars in revenue. -Control all buying decisions for 3 shop locations across the campuses of the golf club. -Accommodate client requests by opening accounts and maintaining strong vendor relationships.-Develop buying plans for large, national tournaments such as the Professional National Championship and Constellation Senior Players Championship. -Maintain high standard of short term and long term inventory management. -Execute daily demands of customer orders through heavy volume on site and administration of our online website. -
Sales LeaderJcpenney Oct 2014 - Feb 2015North Wales, Pa-Helped achieve profitable sales growth by leading and engaging associates to achieve top levels of performance.-Helped drive and communicate performance goals- Sales, Credit, Gift Cards-Actively coached associates to facilitate / deliver an enriching customer shopping experience-Consistently met established performance standards, including product and service sales, customer service, profit, productivity, and attendance-Reviewed division sales reports to quickly identify and prioritize areas of opportunity, determined root cause of the opportunity -
Emerging Leader TraineeJcpenney Jun 2014 - Feb 2015King Of Pruissa, Pa-Developed capabilities and talent to achieve profitable growth by leading and engaging associates to achieve top levels of performance-Review targeted benchmarking to set team direction to maximize sales and performance -Helped drive the planning and execution of major events and company sales-building program-Consistently used the Coaching for Growth model by thoroughly preparing and conducting coaching conversations with associates -Reinforced support standards of operational excellence, customer service and promoted overall store engagement initiatives
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Sales AssociateLilly Pulitzer Dec 2011 - Jan 2014Ardmore, Pa-Provided customer service and helped with operational duties-Assisted in maintaining standards and executing store sets in an effort to drive business, and uphold a unique quality appearance in line with company standards. -
Sales InternLilly Pulitzer May 2013 - Aug 2013Ardmore, Pa-Assisted management team with all aspects of store operations and customer service-Provide visual merchandise support, product/garment feedback for corporate office, inventory management- daily/weekly reporting, customer relationship management, assisted with store events
Caroline Black Skills
Caroline Black Education Details
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Radnor High School -
Bachelor'S Degree
Frequently Asked Questions about Caroline Black
What company does Caroline Black work for?
Caroline Black works for Contentsquare
What is Caroline Black's role at the current company?
Caroline Black's current role is Enterprise Customer Success Manager.
What is Caroline Black's email address?
Caroline Black's email address is ca****@****low.com
What is Caroline Black's direct phone number?
Caroline Black's direct phone number is +161071*****
What schools did Caroline Black attend?
Caroline Black attended Radnor High School, University Of South Carolina-Columbia.
What are some of Caroline Black's interests?
Caroline Black has interest in Traveling, Yoga, Running, Going To The Beach.
What skills is Caroline Black known for?
Caroline Black has skills like Fashion, Leadership, Social Media, Microsoft Office, Sales, Microsoft Word, Public Speaking, Time Management, Customer Service, Powerpoint, Microsoft Excel, Management.
Who are Caroline Black's colleagues?
Caroline Black's colleagues are Gully Jérôme, Victor Blavignac, Julien Nehring, Marcus Myers, Susan Killian, Stephanie Lord, Louise Texier.
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