Caroline Jackson Email and Phone Number
Career Target:---------------------ADMINISTRATION / CUSTOMER SERVICE =================================“I am currently a highly versatile and accomplished Assistant Manager for a prestigious hotel in Rothbury. I have a strong work ethic and multi-tasking experience. I believe that being able to deal with people at all levels, leading by example, and adapting to change enhances quality and profit (I have won the Red Star Award for Commitment to Excellence). I have also helped start-up and turnaround failing businesses and implement quality systems. I'm looking to make a continued significant contribution within a similar challenging and rewarding office-based opportunity, working Monday – Friday, 9-5 p.m. to enable me to easily meet my family’s needs. NOTABLE AREAS OF EXPERTISE -----------------------------------------------------• Administration Operations • Outstanding Customer Service• Team Leadership• Training / Payroll Administration• Health and Safety• Facilities Management • Financial / Budgetary Controls• Staff Training / Development • Maximizing Profits• Purchase Negotiations• Organizing Events / Promotions• Compliance / Problem Solving• Logistics / Supply • Security / Front of House• Quality AssurancePlease download my CVwww.cv-service.org/cvxl2/admin/c/CarolineJackson-CVXL.pdf
Salt Box
View- Website:
- montauksaltbox.com
- Employees:
- 8
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Office ManagerSalt Box Aug 2016 - PresentNottingham, United Kingdom
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Assistant Manager (Hotelier / Hospitality)Coquetvale Hotel May 2016 - Jul 2016Rothbury, NorthumberlandResponsible for all hotel operations: Ensuring that all departments are managed according to the highest quality standards; Managing Departmental Heads; as well as cost controls and adherence to all set budgets, conducting stock takes; inventory checks• Ordering and optimising stock holdings (F&B, housekeeping, equipment, etc.).• Inspecting deliveries• Ensuring compliance with health, safety and hygiene in accordance with HACCP• Organising events and special functions• Ensuring departmental training is up-to-date• Responsible for overseeing bars sales • Met all KPIs, especially important regarding guest relations and satisfaction~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Also during this time Account Manager (Joint Owner): for Coquetdale Brewery, Rothbury • Helping Manage this family business since 2010• Helped launch and develop this family business • Secured new business accounts and customers• Achieved maximum sales profitability, growth and account penetration ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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General ManagerCharlton Kings Hotel Oct 2015 - May 2016CheltenhamResponsible for implementing and maintaining the hotel’s policies and procedures and the upkeep of the hotel; enhancing business by maintaining the highest level of customer service; Dealing with customers’ enquiries, complaints and feedbackFinancial / Reporting / Health and Safety & Training• Handled all money aspects, e.g. accounts, banking, petty cash and cash payments• Purchased stock for the bar and hotel at competitive prices. Supervised selling procedures• Controlled and reported on the budget and expenses • Handled all check-out and billing procedures (various currencies); Tallied all credit cards • Operated the PMS system, and updated the website• Compiled reports after reviewing all transactions and corrections applied on the cashier• Reported incidents and recommended preventative measures • Trained staff on procedures• Consistently reached 100% hotel occupancy ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Bar ManagerThe Fleece Inn Mar 2015 - Oct 2015Alnwick• Created a warm, fun atmosphere for guests• Ensured a clean bar, refrigeration, cellar / lines and storage areas • Conducted product, stock including refrigeration inventories (reduced wastage) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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General AssistantThomlinson’S Café Jun 2014 - Jan 2015Rothbury• Operated a cash register / POS with 100% accuracy• Prepared meals, and routinely cleaned work areas etc.• Promoted items on special and beverage lists• Helped organise special events • Maintained the highest quality standards• Solved diners’ complaints ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Restaurant SupervisorHolystone Lodge Dec 2013 - Sep 2014Farnham, Northumberland• Provided each customer with exceptional food and service• Led and trained team members on effective methods, operations and procedures• Oversaw front of house personnel, maintained optimal staffing and minimized overtime costs• Maintained a safe working and guest environment - nil injuries or and accidents• Resolved problems / incidents to the satisfaction of all involved parties• Responsible for ordering beverages, and all accommodation reservations~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Front Of HouseThe Cook & Barker Sep 2012 - Nov 2013Newton On The Moor• Organised special events and promoted beverage lists and restaurant specials• Addressed diners’ complaints • Cleaned work areas, glassware and silverware throughout each shift• Attained the highest customer satisfaction levels whilst protecting the hotel’s interests~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Company DirectorMemphis Bar May 2006 - Oct 2007Corfu• Recruited, trained and supervised staff on effective methods, operations and procedures• Managed payroll and timekeeping, • Calculated inventory and ordered supplies• Developed effective marketing plans • Increased staff performance, boosted morale, productivity and profits~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Caroline Jackson Skills
Caroline Jackson Education Details
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Professional Development / Awards (Below)
Frequently Asked Questions about Caroline Jackson
What company does Caroline Jackson work for?
Caroline Jackson works for Salt Box
What is Caroline Jackson's role at the current company?
Caroline Jackson's current role is Assistant Manager at Coquetvale Hotel.
What schools did Caroline Jackson attend?
Caroline Jackson attended Professional Development / Awards (Below).
What skills is Caroline Jackson known for?
Caroline Jackson has skills like Hotel Management, Administration, Hospitality Management, Customer Satisfaction, Management, Training.
Not the Caroline Jackson you were looking for?
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2ed.ac.uk, ed.ac -
3mbww.com, ipgmediabrands.com, loweandpartners.com3 +130557XXXXX
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Caroline Jackson
United Kingdom3net-a-porter.com, hotmail.com, net-a-porter.com1 (877) 6XXXXXXX
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4hotmail.com, prahs.com, synteract.com, mdgroup.com -
2bis.gsi.gov.uk, trade.gov.uk
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