Caroline Cox Email & Phone Number

• Own technical product management of our custom and industry-leading software that provides real-time interaction with key stakeholders to drive measurable improvement on their environmental footprint.
• Lead operations for How2Recycle® – a program optimizing waste diversion through designing for recyclability, promoting material recovery, and increasing engagement and adoption of industry stakeholders throughout the.
• Drive development of How2Recycle Member Platform by collaborating with engineering, design, and operations teams to optimize workflow efficiencies, scalability, analytics, and UX/UI for a tool used by over 10,000.
• Enhance product performance and consumer experience with iterative software improvements through establishing feedback channels, continually scoping, prioritizing, and communicating future feature modifications and.
• Influence sustainable improvements to over 7% of packaging designed in the US and Canada through leading product management of a custom B2B SaaS Member Platform, developing external KPIs to measure impact across.
• Manage relationships with program members who collectively represent over $680 billion in sales in North America

• Operational manager of the How2Recycle labeling program, a next generation recycling label system designed for consumers, and the first to communicate recyclability across the United States. The How2Recycle label.
• Enhanced product performance and customer experience through scoping iterative software improvements. Established feedback channels. Continually scoped, reprioritized, and communicated future feature modifications and.
• Launched conception of entirely new iteration of custom B2B software tool
• Collaborated alongside organizational leadership, developers, engineers, designers to plan and execute software improvements.
• Enhanced productivity, cohesiveness, and efficiency of a 2-3 direct reports through iterative design implementation and clear prioritization of goals and objectives
• Provided critical direction to clients through translating complex recyclability data and evaluation processes into clear guidance for use by both technical and non-technical audiences.

• Manager of the How2Recycle labeling program, a next generation recycling label system designed for consumers, and the first to communicate recyclability across the United States. The How2Recycle label improves the.
• Product manager for B2B software. Identify and report bugs. Scope solutions for functionality enhancements, improved workflows, and optimized UX/UI

GreenBlue, is an environmental non-profit that aims to foster the creation of a resilient system of commerce based on the principles of sustainable materials management, that helps people use wisely, eliminate toxicity, and recover more.I work primarily on the How2Recycle Program, a next generation recycling label system designed for consumers, and the.

Newport News, Virginia

• Lead technology training on websites, apps, and various marketing tools for all staff.
• Design and create marketing materials for Keller Williams Elite-Peninsula and its agents
• Responsible for onboarding of new agents and supporting them during their entire transition as well as assisting leadership with agent retention programs
• Transaction Coordination

• Assisted with development and implementation of operational management, focusing on futureprogram planning, organizational systems, cost analysis, business relations, and customer service
• Co-created and led educational programs for children, emphasizing hands-on learning to maximize information retention
• Led farm tours educating visitors on ecological relationships and sustainable farming techniques

• Leads a team of 15 fitness attendants ensuring compliance with all safety, policies, & sanitation requirements
• Responsible for documentation of all patron injuries, equipment maintenance and utilization
• Responsible for the proper training of new employees
• Market and promote events to encourage healthy lifestyles
• American Red Cross certification in CPR, AED, and First Aid

Master Of The Environment, Renewable And Sustainable Energy

Bachelor Of Science (B.S.) In Psychology, Double Minor In Environmental Studies And Spanish

Activities and Societies: Delta Gamma, Psi Chi, APLABS: Applied Psychology Laboratory, Green Team, Hiking Club