Carrie Jackson Email & Phone Number

Greater Chattanooga

Chattanooga, Tennessee Area

Chattanooga, Tennessee Area

• Managed caseload of adults with various mental illnesses in a clubhouse setting.
• Worked one-on-one with members to create individualized service plans for personalized recovery.
• Co-facilitated unit meetings and group activities about multiple subjects, including ICCD standards, community integration, and work-ordered day activities.

Greater Atlanta Area

• Managed reconsideration level clients and assisted hearing level cases under the supervision of Senior Benefits Specialist.
• Performed case management duties through the reconsideration level.
• Provided supervision and necessary training for team of Benefits Clerks.
• Provided administrative support to remote contractors, assisting the Senior Benefits Specialist in developing an effective support structure for Benefits Specialists not working on site.
• Routinely audited and staffed all hearing level and recon level cases with Senior Benefits Specialist to ensure proper development.

Greater Atlanta Area

• Assisted a team of Benefits Specialists, with caseloads of 50-70 clients per Specialist, working with mentally and physically disabled homeless individuals applying for SSI/SSDI at the initial and reconsideration level.
• Responsible for data entry, applications, obtaining medical evidence, and walk-ins for the Specialists' caseloads.
• Facilitated monthly luncheon for clients approved for SSI Benefits to further connect them to resources and services.
• Managed sending and receiving of all certified mail for First Step Benefits.

Athens, Georgia Area

• Action Ministries leads communities and volunteers in serving their neighbors in need by providing hunger, housing, and education solutions.
• Conducted client intakes for case management purposes.
• Evaluated and verified homeless statuses of individuals and provided appropriate referrals when necessary.
• Facilitated applications of homeless veterans for SSVF housing program.
• Maintained Action Ministries’ Clarke County community resource directory.
• Instructed six-week course on basic computer knowledge and skills.

Athens, Georgia Area

Athens, Georgia Area

• Designed and instructed a GED preparation course for parents ofelementary students.
• Assisted in organization of holiday assistance through agency referrals.
• Designed necessary Family Engagement materials for Title 1 school events.
• Observed an Operation Permanency meeting at DFCS.