Carrie Hart Email & Phone Number

Dover, Delaware, United States

-Successfully revitalized community outreach programs and reporting resulting in a 844% improvement in community benefit in first year.- Increased community participation in health programs by 263% through innovative outreach strategies.- Recognized for excellence in community engagement, receiving Lt. Governor's Wellness Award in 2023.- Responsible for enterprise-wide CBISA tracking and annual Community Benefits Report - Collaborates with community partners to identify priority health needs within each community, directing the Community Health Needs Assessment and developing an implementation plan.- Identifies community partners that address immediate and future health needs of the communities within Bayhealth’s primary service area(s). Drive strategy based on Bayhealth’s Strategic Plan.- Works to support Population Health goals, serving as the key point of contact for Marketing & Communications to improve patient connections to social determinants of health.- Designs and implements strategies to improve experience of care specifically for marginalized populations in partnership with Patient Care Services, Population Health, and the Bayhealth Medical Group and other divisions involved with patient experience and outreach to at-risk communities.

Delaware

- Coordinates and collaborates with members, providers, local and state government, community-based organizations, and other managed care entities to address health disparities at a population level.- Led morale efforts during the height of COVID as Chair of the Community Outreach Committee, Co-Chair of the Food Insecurity Committee, Co-Chair of the Translation Committee, and member of the Social Determinants of Health Committee.- Created a framework and strategic plan for expanding community outreach into the Hispanic and Haitian Creole communities.- Oversaw the development of partnerships with influential local community non-profits to bring services to those in need in Kent and Sussex Counties. From this, created a food partnership with the Food Bank of Delaware for inpatients and Oncology patients with food insecurity. This is the first in the state of Delaware.- Created outreach materials on local educational and community resources in English and Spanish.- Built and maintain a database of community outreach efforts.- Works effectively to break down silos and build interdepartmental relationships.Community Impact FY 2023• Free Bikes 4 Kidz partnered with Bayhealth and other community non-profits to give away over 200 bikes to low income children in Kent County.• Food Boxes- Bayhealth staff identified food insecurity as the second highest concern for those screened. We provide nonperishable, low sodium, boxes of food to those in need. To date, 68 staff and 121 inpatients used this service in 2023.The food boxes are expanding currently to include physician offices and Physical Therapy sites.302 Food Rescue- This is the first such partnership in the United States. Just in January 2023, thispartnership had 105 food rescues.School Supply Drive- Through the annual school supply event, we’ve helped hundreds of Kent and Sussex students start off the school year with the equipment they need to success in class. .

Dover, Delaware, United States

Leads a high-performing team of 336 volunteers, making independent decisions to ensure that volunteers meet behavioral standards and remain in compliance with all regulatory agencies, the Joint Commission, and the Bayhealth Code of Conduct.Conducts recruitment, screening, interviewing, and on-boarding of volunteers to ensure that all requests for volunteer services are met with qualified volunteers.Conducts new volunteer orientation and annual re-orientation for all volunteersPlaces new volunteers according to their strengths, preferences, and abilities, ensuring a good fit to aid in retaining volunteers and meeting staff needs. Responds to departmental requests for volunteers for new or expanded positions and assures that critical volunteer assignments are filled to ensure the smooth running of critical volunteer functions.Plans, organizes, and conducts the Volunteer Services annual recognition event and other recognition activities throughout the year.Monitors and controls expenses for Volunteer Services. Consistently under budget for the last eight years.

Inform people statewide about the benefits of volunteerism and help them find ways to give back to the community.Managed annual Governor's Volunteer Awards, with up to 500 people attending.Oversaw the Delaware Volunteer Conference with attendees coming from 5 states to attend.Led the volunteer program for the 2012 Delaware Governor's Inaugural Ball.Planned community-based events with Delaware's First Lady from 2008-2015.

Recruited and trained volunteers to implement programs, greet visitors, and give tours of the Museum to diverse groups.Successfully written grants for programs and exhibitions, have raised over $10,000 in 2005In charge of fund raising programs Work with curator with projects, exhibitions, and research.Plan, develop and implement programs related to the Museum's collection and special exhibitions for people of all ages.Work with organizations in the community (schools, library, etc.) to develop programs, give tours, and execute community outreach programs.

Oversaw all aspects of the camp; coordinated sites, supervised, and hired staff.Presented programs to parents, supervised camp activities on daily basis, supervised public relations.Researched and developed new historical-based activities for permanent use .

Bachelor Of Arts - Ba, American History And Women'S Studies

M.A., History

B.A., History-Early American Studies

Activities and Societies: Alpha Phi