Carrie White

Carrie White Email and Phone Number

Customer Obsessed | Servant Leader | Collaborator | Value Optimizer @ Microsoft
Redmond, WA
Carrie White's Location
Charlotte, North Carolina, United States, United States
Carrie White's Contact Details
About Carrie White

Greetings!I am a versatile and accomplished professional with a proven track record in diverse roles such as Customer Success Manager, Sales Manager, and Business Transformation Leader. With a passion for fostering lasting relationships, driving revenue growth, and orchestrating organizational change, I bring a unique blend of skills and expertise to the table.Top Five Strengths of StrengthsFinder 2.0: RESPONSIBILITY | LEARNER | IDEATION | STRATEGIC | CONNECTEDNESSWith a strong foundation in relationship management, sales strategy, and organizational change, I am equipped to navigate the dynamic landscape of modern business. My adaptability, analytical thinking, and ability to inspire teams make me a catalyst for growth and evolution. I am excited to contribute my multifaceted skillset to drive success and create impactful change wherever I go.

Carrie White's Current Company Details
Microsoft

Microsoft

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Customer Obsessed | Servant Leader | Collaborator | Value Optimizer
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Carrie White Work Experience Details
  • Microsoft
    Sr. Customer Success Account Manager
    Microsoft Sep 2023 - Present
    Redmond, Washington, Us
  • Microsoft
    Sr. Customer Success Manager
    Microsoft Aug 2022 - Sep 2023
    Redmond, Washington, Us
  • Microsoft
    Customer Success Manager
    Microsoft Oct 2021 - Aug 2022
    Redmond, Washington, Us
  • Microsoft
    Relationship Manager - (Fasttrack Growth & Experience)
    Microsoft Mar 2020 - Sep 2021
    Redmond, Washington, Us
  • Change Healthcare
    Program Manager - Business Transformation
    Change Healthcare Aug 2019 - Mar 2020
    Nashville, Tennessee, Us
  • Change Healthcare
    Customer Success Specialist - Revenue Account Management
    Change Healthcare Aug 2018 - Jul 2019
    Nashville, Tennessee, Us
  • Indiana University Health
    Program Manager - Recruitment Change Management
    Indiana University Health Nov 2015 - Apr 2018
    Indianapolis, Indiana, Us
    •Managed and implemented statewide hiring practices by streamlining the candidate interview process for System Patient Access and Patient Financial Services roles•Engaged in strategic partnerships with staffing agencies to identify quality talent for front-line positions within Revenue Cycle Services•Project management liaison to advise and consult with executive leadership and operational management teams to successfully execute full life cycle recruitment of consultant employees•Dedicated onboard advocate and ambassador of new team members by co-facilitating the Revenue Cycle Services New Hire Orientation class to welcome, empower, engage, excite and support new team members•Project management liaison as a Regional Transformation Lean Manager for System Patient Access to implement lean processes for the Northern Region hospitals to improve process flow, quality of service and patient satisfaction•Supported the project management plan for ICD-10 within System Patient Access by converting registration accounts for the Northern Region hospitals (ICD-10: International Statistical Classification of Disease & Health Related Problems)
  • Indiana University Health
    Patient Experience Manager - Change Management
    Indiana University Health Jan 2015 - Nov 2015
    Indianapolis, Indiana, Us
    •Developed, trained and supported frontline team members in customer service to improve patient experience•Strengthened internal partner relationships by identifying training gaps, and implementing accountability metrics•Recruited and hired new employees in collaboration with Human Resources and staffing agencies•Utilized reporting tools to measure collection effectiveness in patient demographics and insurance•Increased team engagement through meetings, newsletters, and employee recognition to foster a cohesive culture
  • Sheraton Indianapolis City Centre Hotel
    Association & Government Market Sales Manager
    Sheraton Indianapolis City Centre Hotel Jul 2013 - Nov 2014
    Dallas, Tx, Us
    • Created and implemented sales action plan strategies to secure business for a 18,000 sq. ft. convention hotel• Executed detailed account management to maintain and grow revenue and client relationships• Implemented marketing efforts of phone call prospecting, outside client appointments, customized proposals, educational presentations and client functions to showcase the hotel’s attributes• Excelled in training fellow team members in the “Shop Call” process to ensure proper phone etiquette, customer service, and rapport was established with prospective clients
  • Wyndham Worldwide
    Sales Manager
    Wyndham Worldwide Apr 2011 - Jun 2013
    Orlando, Florida, Us
    • Maximized revenue potential by strategically marketing 35,000 sq. ft. convention hotel • Consistently performed as a strong sales leader by exceeding revenue goals by30-50% • Fulfilled the role of adviser to clients in the sales process by delivering memorable site visits• Educated the client on meeting solutions and presented financial performance at the completion of events• Enhanced the sales team dynamic by organizing proactive sales calls, and creative client receptions
  • The Marriott Place Downtown Indianapolis Cluster Hotels
    Senior Sales Manager
    The Marriott Place Downtown Indianapolis Cluster Hotels Apr 2010 - Apr 2011
    Merrillville, In, Us
    • Achieved group revenue goals of $330,000 within the government, sports, and entertainment markets (Courtyard, SpringHill Suites, Fairfield Inn & Suites)• Utilized customized web pages and reservation links to enhance client event presentation • Negotiated sales contracts, communicating with key contacts, analyzing production reports• Launched unique meeting packages with partnering venues
  • Marriott Residence Inn & Springhill Suites River North Hotels
    Cluster Sales Manager At Residence Inn & Springhill Suites River North
    Marriott Residence Inn & Springhill Suites River North Hotels Feb 2008 - Apr 2010
    • Created account saturation charts to uncover business and key contacts• Proactively established client relationships through industry networking events and property site tours• Analyzed industry reports to uncover travel trends and identify growth potential
  • Chicago Marriott Downtown Magnificent Mile
    Sales Assistant
    Chicago Marriott Downtown Magnificent Mile Sep 2006 - Feb 2008
    Generate contracts and maintain accounts for a multi-property and association managerRevamped the six property sales portfolio highlighting key attributes of the citywide cluster hotelsCollaborate with a team of six sales assistants to ensure daily productive work flow and office necessities Administer world class customer service by addressing the needs of internal and external clients.
  • American Marketing Association
    President
    American Marketing Association Apr 2005 - Apr 2006
    Chicago, Il, Us
    Motivated and led an internationally recognized student organization of 125 membersDeveloped and implemented professional goals and activities with executive board membersProvided professional development opportunities for students by hosting guest speakers, planning company tours, and integrating leadership training
  • Kana Software
    Marketing Intern
    Kana Software May 2004 - Aug 2004
    Santa Clara, Ca, Us
    Authored customer resolution management knowledge base for software productsDesigned new web links that were implemented on KANA's intranetParticipated in various conference calls with industry analysts and satellite employees

Carrie White Skills

Hospitality Customer Service Training Leadership Sales Marketing Account Management Hotels Management Event Management Hospitality Management Contract Negotiation Hospitality Industry Sales Management Customer Satisfaction Crm Public Speaking Tourism Trade Shows Sales Process Food And Beverage Employee Training Coaching New Business Development Microsoft Excel Customer Relationship Management Hotel Management Fluent In Spanish Project Planning Food Contract Recruitment Recruitment Onboarding Interviewing Talent Management Team Building Microsoft Office Employee Engagement Negotiation Business Process Improvement Accident Claims Phone Etiquette Recruiting Communication Decision Making Project Management

Carrie White Education Details

  • Illinois State University
    Illinois State University
    Marketing | Organizational Leadership | Spanish
  • Universidad Complutense De
    Universidad Complutense De
    Spanish Studies

Frequently Asked Questions about Carrie White

What company does Carrie White work for?

Carrie White works for Microsoft

What is Carrie White's role at the current company?

Carrie White's current role is Customer Obsessed | Servant Leader | Collaborator | Value Optimizer.

What is Carrie White's email address?

Carrie White's email address is cw****@****lth.org

What is Carrie White's direct phone number?

Carrie White's direct phone number is +131794*****

What schools did Carrie White attend?

Carrie White attended Illinois State University, Universidad Complutense De.

What are some of Carrie White's interests?

Carrie White has interest in Networking, Management, Marketing And Promotions, Economic Empowerment, Sales.

What skills is Carrie White known for?

Carrie White has skills like Hospitality, Customer Service, Training, Leadership, Sales, Marketing, Account Management, Hotels, Management, Event Management, Hospitality Management, Contract Negotiation.

Who are Carrie White's colleagues?

Carrie White's colleagues are Suresh Kumar, Valle Srieeshae, Sanjana Kanstiya, Bau Qtyu, Mazid Khan, Amy Coleman, Paulin Paula's.

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