Carter Busse

Carter Busse Email and Phone Number

CIO at Workato | 3 IPOs | CIO of the Year (ORBIE) Winner - Bay Area 2022 @ Workato
About Carter Busse

IT executive with a proven track record of success in both private and public companies including 3 IPOs - Excite@Home, Salesforce,com, and MobileIron. Expertise in building high performing, collaborative teams (90+), delivering on business strategy, and generating new revenue while decreasing operating costs. Extensive experience managing local and remote teams across time zones and continents. First IT leader hired at Salesforce.com. Lead the security function at companies and successfully completed SOC 2 Type 2 compliance for 2 pre-IPO companies. CORE COMPETENCIES• Strategy Execution: Corporate and IT Strategy• Build and lead global high-performance teams• Operational Excellence • Cost Controls• Project Scoping and Budget Forecasting • Process Definition and Automation• Business Relationship Management • Customer Focused• Business Application Implementation • IPO Readiness and compliance implementations

Carter Busse's Current Company Details
Workato

Workato

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CIO at Workato | 3 IPOs | CIO of the Year (ORBIE) Winner - Bay Area 2022
Website:
workato.com
Carter Busse Work Experience Details
  • Workato
    Chief Information Officer
    Workato Mar 2021 - Present
    Palo Alto, California, Us
    Leading our internal automations and helping our customers automate the w*rk out of everything.
  • Bayareacio
    Membership Chair
    Bayareacio Aug 2021 - Present
    San Francisco, Ca, Us
  • Consortium Of Information Systems Executives (Cise)
    Member
    Consortium Of Information Systems Executives (Cise) Jul 2016 - Present
    Los Gatos, California, Us
    The Consortium of Information Systems Executives (CISE) was created in 2004 as a peer group for the Bay Area's Chief Information Officers (CIOs) to collaborate and share industry best practices for technology.
  • Forbes Technology Council
    Member
    Forbes Technology Council May 2022 - Present
    Boston, Ma, Us
    Sharing insights on Automation with Forbes Technology Council, an organization for senior-level technology executives.
  • Cohesity
    Vp Of It And Business Applications
    Cohesity Jul 2019 - Oct 2020
    San Jose, California, Us
    Built and executed a modern IT strategy to support company growth, scale, and new recurring revenue model. Owned IT project prioritization with executives, enterprise applications, enterprise data analytics, infrastructure management, IT security operations, IT compliance, Data Center operations, and enterprise architecture. • Quote to Cash – Gained funding, initiated, and sponsored a rewrite of Salesforce CPQ and NetSuite to properly handle Cohesity’s subscription business and build the foundation for future business application development.• Data Analytics – Created a enterprise data analytics team that built a data warehouse on Snowflake that became the source of truth for company’s KPIs.• Product Prioritization – Created a project prioritization and governance process that keep IT focused on the right outcomes while aligning with our business leaders. • Application Reduction – Reduced application spend by 20% by removing redundant applications, license optimization and vendor management. • Covid Leadership – Part of a small executive team who lead Cohesity’s Covid response and long-term planning.
  • 8X8, Inc.
    Vp Of It And Business Systems
    8X8, Inc. Nov 2015 - Jul 2019
    Campbell, Ca, Us
    Initiated and led a digital transformation that moved all business processes from a legacy client server architecture to best in breed cloud solutions that enabled a 2x growth in revenue to 350M. Saved the company millions of dollars in annual operating expense by moving customer facing functions from costly human interactions to digital interactions. • Digital Transformation – Gained executive support to fund a multi-million dollar several phase project to migrate all business transactions from Peoplesoft CRM to Salesforce, Apttus, and Netsuite. The multi-phased project meets all milestone dates. • E-Commerce - Initiated and lead a e-commerce platform on top of the new business applications that drove new product offerings and new customer segments.• Customer/Partner Velocity – Developed new customer and partner portals that decreased support costs and increased the sales velocity of our partners. • Team Transformation – Developed a strategic business focused team (80+) by creating a centralized applications team, replacing poor performers, bringing in high-caliber resources while also using short-term specialist. • Product Migration – Led a migration strategy to move customers form legacy applications to the new business applications. Partnered closely with engineering to develop the technology strategy and customer migration phases. • Employee Focused – Transform the helpdesk function into an employee focused organization by measuring ticket resolution, removing poor performers and establishing a IT walk up bar.
  • Mobileiron
    Senior Director, It And Business Applications
    Mobileiron Nov 2014 - Nov 2015
    Mountain View, Ca, Us
    Delivered key infrastructure and IT excellence that enabled hyper growth of $14M to $130M. Managed a global team of 20+ supporting 1K employees in over 9 countries. • Business Alignment –Assured all projects were aligned with business goals by organizing the team by function and instituting regular business meeting to ensure proper governance. Managed $5 million application budget.• Process Automation - Initiated and led process automation projects (30+) focusing on lead to cash, customer success, partner success and product provisioning. Initiated cross-functional project to create licensing model that increased revenue by $12M. Led and managed quote to cash initiative that streamlined ordering by 100+ hours per quarter. Seen as a trusted advisor to all teams when implementing a new business process. • Security – Led company and product security assessment and implemented security best practices and best of breed tools.• IPO Readiness – Scaled systems and ensured accurate data for the timely production of financial statements. Ensured IT general controls were in place to pertain to SOX compliance. • IT Transformation – Created best of breed application ecosystem with 22 vendors with Salesforce.com as the customer master and Netsuite as the ERP. • Compliance – Led Tech Ops team, initiated and led SOC 2 Type 2 compliance for our cloud product and transformed team into a customer-focused organization. Initiated and led internal security audit and responsible for closing critical security gaps.
  • Mobileiron
    Director Of Operations
    Mobileiron Nov 2011 - Nov 2014
    Mountain View, Ca, Us
    Responsible for TechOps, DevOps, IT and Business Operations at MobileIron.
  • Webroot Software
    Senior Director, Data Center Operations
    Webroot Software Jan 2010 - Nov 2011
    Broomfield, Co, Us
    Led a global team of 30+ responsible for the uptime and engineering of all customer-facing SaaS applications in 13 virtual and physical data centers in the US, APAC, and EMEA. • Customer Focused - Drove Operational Excellence among the team to meet an uptime of 99.999% for 5.5 million paid users. Owned internal IT infrastructure operations and engineering for 8 offices worldwide.• Team Transformation – Within 8 months turned around an ineffective team to a team that won the annual sales award for having the greatest positive impact on sales. • Compliance and Security - Led effort to get systems and processes to SOC 2 Type 2 Compliance and owned all security initiatives for the production enviroment.• Cost Controls - Drove annual cost savings of $1 million ($11 Million Budget) by data center consolidations, vendor negotiations and operations engineering.
  • Salesforce.Com
    Engagement Manager
    Salesforce.Com Jan 2009 - Jan 2010
    San Francisco, California, Us
    Sold and defined the overall technical solution utilizing salesforce.com and other partner SaaS solutions.
  • Salesforce.Com
    It Director
    Salesforce.Com Jan 2006 - Jan 2009
    San Francisco, California, Us
    Led Global IT Infrastructure Engineering and Operations, consulted with several customers about how Salesforce IT runs on Salesforce
  • Salesforce.Com
    Senior It Manager
    Salesforce.Com Apr 2000 - Jan 2006
    San Francisco, California, Us
    Wore many hats for the first 6 years of the company: IT Infrastructure and helpdesk, Salesforce administration, data warehouse and Oracle financials administration,
  • Excite@Home
    It Manager
    Excite@Home Apr 1996 - Apr 2000
    Gathered requirements, developed, and tested customer care, billing, sales and provisioning systems.
  • Accenture
    Senior Consultant
    Accenture Feb 1991 - Feb 1996
    Dublin 2, Ie
    Integral team member during large custom system implementations at 3 Fortune 500 companies over 4+ years. Led development, quality assurance and system operations. Clients included Sprint, AT&T and Texas Utilities.
  • The Associates
    It Associate
    The Associates Jun 1990 - Feb 1991
    Us
    Financial Systems Analyst responsible for installing and maintaining a LAN based computing environment

Carter Busse Skills

Cloud Computing Saas Data Center Product Management Enterprise Software Agile Methodologies Salesforce.com Management Security Team Leadership Leadership Process Improvement Budgets Crm Cisco Technologies Unix Project Management Perl Oracle Quality Assurance

Carter Busse Education Details

  • Smu Cox School Of Business
    Smu Cox School Of Business
    Finance

Frequently Asked Questions about Carter Busse

What company does Carter Busse work for?

Carter Busse works for Workato

What is Carter Busse's role at the current company?

Carter Busse's current role is CIO at Workato | 3 IPOs | CIO of the Year (ORBIE) Winner - Bay Area 2022.

What is Carter Busse's email address?

Carter Busse's email address is ca****@****ity.com

What is Carter Busse's direct phone number?

Carter Busse's direct phone number is +140872*****

What schools did Carter Busse attend?

Carter Busse attended Smu Cox School Of Business.

What are some of Carter Busse's interests?

Carter Busse has interest in Canada, Coeur Dalene And Many Half Ironmans, Ironman Triathlete, Avid Cyclist And Runner, Hawaii.

What skills is Carter Busse known for?

Carter Busse has skills like Cloud Computing, Saas, Data Center, Product Management, Enterprise Software, Agile Methodologies, Salesforce.com, Management, Security, Team Leadership, Leadership, Process Improvement.

Who are Carter Busse's colleagues?

Carter Busse's colleagues are Teresa Boone, Judith Fisher, Alvin Ee, Rinky Motwani, Yash Dixit, Ilona Khafizova, Xiaoyang(Sven) Qiu.

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