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Carter Blackburn Email & Phone Number

Operations Support at Comcast
Location: Jacksonville, Florida, United States 7 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Role
Operations Support
Location
Jacksonville, Florida, United States
Company size

Who is Carter Blackburn? Overview

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Quick answer

Carter Blackburn is listed as Operations Support at Comcast, a with 75807 employees, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Carter Blackburn.

Carter Blackburn previously worked as Executive Customer Relations at Comcast and Real Time Escalations at Comcast.

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Email format at Comcast

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Comcast

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Profile bio

About Carter Blackburn

Carter Blackburn is a Operations Support at Comcast.

Current workplace

Carter Blackburn's current company

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Comcast
Comcast
Operations Support
philadelphia, pennsylvania, united states
Website
Employees
75807
AeroLeads page
7 roles

Carter Blackburn work experience

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Executive Customer Relations

Current

Jacksonville, Florida, United States

// Responsible for handling corporate escalations*Role functions are not fixed

Jan 2023 - Present

Real Time Escalations

Jacksonville, Florida, United States

// Back-end support role assisting frontline agents with a variety of business needs*Dynamic support role, function fluid depending on business needs*All functions included identifying process and operational gaps to report to national HQ-Assisted with resolution of various typical and atypical billing escalations-Assisted with coordination and scheduling of maintenance/construction orders placed by field technicians-Operational support for frontline agents during natural disasters-Handled support requests from frontline agents or customers regarding escalated concerns

Jul 2022 - Jan 2023

Real Time Escalations

Jacksonville, Florida, United States

// Back-end support role assisting frontline agents with a variety of business needs*Dynamic support role, function fluid depending on business needs*All functions included identifying process and operational gaps to report to national HQ-Assisted with resolution of various typical and atypical billing escalations-Assisted with coordination and scheduling of maintenance/construction orders placed by field technicians-Operational support for frontline agents during natural disasters-Handled support requests from frontline agents or customers regarding escalated concerns

Jan 2018 - Jul 2022

Priority Bulk Associate

Jacksonville, Florida, United States

// Handled all account related issues for customers residing in communities with a Bulk contact (I.E. residential communities where the HOA provides for Xfinity service as part of their community fees)-Assisted with all billing concerns-Assisted with all technical concerns-Assisted with all account management concerns

Jul 2016 - Jan 2018

Priority Bulk Representative

Jacksonville, Florida, United States

// Handled all account related issues for customers residing in communities with a Bulk contact (I.E. residential communities where the HOA provides for Xfinity service as part of their community fees)-Assisted with all billing concerns-Assisted with all technical concerns-Assisted with all account management concerns

Aug 2015 - Jul 2016

Team Lead - At&T Ddac

Convergys

Jacksonville, Florida, United States

// Provided operational support as an intermediary between department management and agents-Assisted agents with all functions, including company policies, relevant regulatory concerns, and tools/asset usage-Resolution of escalated calls where customers have requested a supervisor or other member of leadership-Identify operational gaps and compile reports of other areas to improve efficiency-Assist workforce onboarding with new hire transition out of nesting into assigned role

Nov 2014 - Jul 2015

Resolutions Agent - At&T Ddac

Convergys

Jacksonville, Florida, United States

// Handled accounts whose installs had been placed on hold due to field infrastructural issues for AT&T DDAC-Confirmed relevant Construction & Maintenance records to verify account was ready for reschedule-Coordinate resolution of outstanding or conflicting records, communicate status to customers-Outbound customer contact for rescheduling-Resolution of any account related issues after install

Apr 2014 - Nov 2014
Team & coworkers

Colleagues at Comcast

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FAQ

Frequently asked questions about Carter Blackburn

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What company does Carter Blackburn work for?

Carter Blackburn works for Comcast.

What is Carter Blackburn's role at Comcast?

Carter Blackburn is listed as Operations Support at Comcast.

Where is Carter Blackburn based?

Carter Blackburn is based in Jacksonville, Florida, United States while working with Comcast.

What companies has Carter Blackburn worked for?

Carter Blackburn has worked for Comcast and Convergys.

Who are Carter Blackburn's colleagues at Comcast?

Carter Blackburn's colleagues at Comcast include Bret Nickel, Jayvee Hidalgo, Jeff Bonnell, Diana Schmick, and Robert Galorath.

How can I contact Carter Blackburn?

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