Casey Brown Email & Phone Number

Greater Los Angeles Area

- Drop Ship Account manager: Manage up to 14 Drop Ship accounts. Duties include Setting up and onboarding new accounts and EDI testing. Order processing and fulfillment. Managing all EDI documents for each account. Setting up inventory feeds seasonally and maintaining throughout the season. Utilizing account portals for each customer such as DSCO, CommerceHub, Radial, and SPS Commerce. - Web store Order fulfillment and Customer Service: Process and fulfill all Matissefootwear.com orders utilizing the Shopify platform. Order management, customer service and returns.- Warehouse management: Oversee Direct to Customer warehouse: Shipping and receiving, inventory management and cycle counts.- SAP, Shopify, SAGE

Wholesale Order & Account Management/ Customer relations

- Oversaw and managed the day-to-day operations assisting customers with scheduling appointments and purchases.- Managed up to 25 stylist daily service schedules.- Managed inventory including ordering, receiving, and stocking products and salon supplies. - Matched clients to specific stylists according to client’s particular needs- Answered telephones, adjusting schedules as appointments are cancelled or take longer than scheduled.- Maintained records and receipts.- Reconciled end-of-day income with bank deposits. Assisted clients with their overall salon requirements.- Assisted clients in the retail store, specializing in beauty supplies and encouraged higher sales and revenue.

General Studies

Certifications In High Definition, Print, And Airbrush Makeup., Cosmetology And Related Personal Grooming Services