Head bartenders are usually in charge of the main bar area in a restaurant or establishment that serves alcohol. They are most commonly found in large establishments that employ several bartenders. Head bartenders report to the manager or the owner, yet are in charge of overseeing the other bartenders performance and schedules. Head bartenders also must be able to perform the same functions as the other bartenders. The duties of a head bartender include, making drinks, possessing a large knowledge of drink recipes, checking for proper identification, maintaining the appearance and cleanliness of the bar area, replacing kegs, handling employee issues, handling customer complaints and disturbances, scheduling employees, supervising other bartenders, ordering supplies and alcohol and overseeing the workings of the bar area.