Casey Lindsey Email and Phone Number

Account management and client relationship cultivation.Residential Sales Consultant - estimating and selling residential paint projects.Marketing - customer activations, social media engagements, professional tradeshow participation, community engagement events.Educate customers and potential customers on the value of CertaPro Painters and our Certainty Service System.Track all accounts in various stages of planning and decision-making process.Collaborate with commercial property management companies and commercial real estate brokers to determine how to best support them and the communities they serve. Actively engage in local professional organizations to foster brand awareness and cultivate authentic relationships with other business professionals.Actively work with potential customers and existing customers to highlight benefits of working with our team and solidify process strengths.Proactively identify potential new customers and engage to determine if we qualify as an approved vendor to support their/their customer's needs.Multi-task in a fast-paced environment and complete tasks based on ranking importance.Exceed customer expectations in all stages of decision-making process.Work creatively to deliver on customer needs paired with goals of organization.

Facilitate off-site event management from pre-planning stages through event execution.Manage multiple Practice Groups and their client-facing needs through specialized event experiences.Offer event insight and trends to decision-makers to assist impact.Multi-task in a fast-paced environment and complete tasks based on ranking importance.Exceed internal and external client expectations in all stages of the planning and execution process.Work creatively to deliver on needs paired with goals of organization while managing budgetary requirements.Office coordination – ensure proper event supply levels; manage incoming inquiries and client requests; complete task requests from upper management; collaborate across departments to ensure successful execution.

Account management and client relationship cultivation.Educate meeting and convention planners about destination through cold calls, email blitz efforts, sales calls, appointments and tradeshow attendance.Track all accounts in various stages of planning and decision-making process via CRM program.Collaborate with destination venues, hotel properties and attractions to offer ideal meeting packages that specialize in group requirements.Create unique destination experiences through tours, site inspections and special events.Multi-task in a fast-paced environment and complete tasks based on ranking importance.Exceed customer expectations in all stages of planning process.Work creatively to deliver on customer needs paired with goals of organization.

Actively qualify new leads and determine services required while managing budgetary requirements and exceeding client expectations through creative ideas and experiences.Develop proposals and contracts based on requested services and logistical details relevant to client’s specific needs, wants and hot buttons.Show value of client experiential services to both internal and external clients.Work with multiple accounts in various service needs under stringent deadlines.Fluent in venue capacity’s and nuances to those spaces in the greater St. Louis region.Exercise time management and client expectation.Effective oral and written communicator.Assist in the development of timelines for events, manage vendor and client correspondence and execution.Manage client follow-ups and assist with the decision-making process.Organize deposit schedules and contractual timelines.Maintain membership and leadership responsibility in hospitality organizations.Collaborate on local business plan, including engaged relationships with local partners to increase company and brand presence, leverage best options on behalf of clients.

Develop budgetary guidelines based on individual group’s meeting or event goals.Develop venue research based on group’s budgetary guidelines, preferred location and overall goals.Negotiate contracts with hotels, event venues, transportation providers and catering companies.Manage registration for each meeting including hotel reservations, travel requests, special requests and needs based on budgetary guidelines.Coordinate all meeting logistics with each contracted supplier including meeting room set up, audio/visual requirements, food and beverage needs, and transportation. Manage billing from each contracted supplier and approve or dispute as needed.Act as the liaison between the internal client and all contracted suppliers.Act as the on-site contact for meetings and events held in and outside of St. Louis. Travel outside of St. Louis was 20%+.Execute post-meeting survey to gage the overall impression of services provided.

Actively qualify new leads and determine services required while managing budgetary requirements and exceeding client expectations through creative ideas and experiences.Develop proposals and contracts based on requested services and logistical details relevant to client’s specific needs, wants and hot buttons.Show value of client experiential services to both internal and external clients.Work with multiple accounts in various service needs under stringent deadlines.Fluent in venue capacity’s and nuances to those spaces in the greater St. Louis area.Exercise time management and client expectation.Effective oral and written communicator.Assist in the development of timelines for events, manage vendor and client correspondence and execution.Manage client follow-ups and assist with the decision-making process.Organize deposit schedules and contractual timelines.Maintain membership and leadership responsibility in hospitality organizations.Assist with execution of local business plan, including engaged relationships with local partners to increase company and brand presence, leverage best options on behalf of clients.

Pro-actively solicit a minimum of 15 new accounts per week in order to increase property awareness and bookings.Solicit past accounts based on previous booking timelines in order to increase repeat business and brand loyalty.Execute weekly sales blitz efforts, outside sales calls, and pop-in visits in the Downtown St. Louis corporate market.Work multiple accounts in varying stages of the selling and detailing process all while understanding the client’s needs and building professional relationships.Detail all definite bookings and drive excellent survey scores; top three among the sales team and top two among the event management team.Actively up-sell group menu selections and enhancements in order to drive Food and Beverage revenues.Work with a broad range of budget constraints and ideas while offering creative solutions to drive revenue while also being the client’s advocate.Met 91% of Food and Beverage goal and 168% of Rooms goal in my first quarter.

Receive inbound telephone calls and email correspondence, facilitating to appropriate managers.Execute report configuration and distribution for sales and catering, group contacts, and hotel property.Provide authentic and outstanding customer service and assistance to both internal and external customers.Detail small corporate events and rooms-only groups.