Casey Cobb Email & Phone Number

San Antonio, Texas, United States

Fort Riley, Kansas, United States

Assign classrooms/computer rooms for training and provide calendar invites.• Manage training rosters, user role assignments, and load provider credentials.• Forecast manpower requirements for trainers (trainer staff onsite).• Track and facilitate action items related to implementation and sustainment.• Support site scheduled events, deployment activities, and sustainment planning.• Support and facilitate gap analysis of events’ output data.• Submit tickets to initiate MHS GENESIS account creation and provisioning for endusers.• Assist with preparing instructional aids and materials for training.• Manage domain access, privileges and verify end user roles and clinic responsibilities toensure correct roles assignment for MHS GENESIS.• Troubleshoot end user role issues and identify any role adjustments.• Submit Global Service Center (GSC) tickets to initiate, modify, suspend, reactivate, andenable end user accounts.• Present at meetings to address updates/changes to MHS GENESIS.• Collaborate with Training Site Lead and Issue Resolution Specialists to ensure end userroles and accounts are operating as designed.• Assist with healthy learning environment for trainers and end users by ensuring training areas are adequate and have the required functional hardware.• Collaborate with other Account Coordinators and personnel working on MHS GENESIS related issues at other MTFs within the DHA enterprise.• Provide support to Military Treatment Facilities (MTFs) outside the primary region, if needed, as directed by the Regional Project Manager.

Salina, Ks