For the last two and a half years I have worked as the Operations Manager at IOP, managing a small team of production, finishers, installers and sub-contractors. My role is to manage and maintain work flow and ensure production meets quality, timeframes and budgets. Duties include:- Maintaining work flow and output of all production (internal and external)- Organising, planning, rostering and coordinating installers and subcontractors- Ensuring projects and production come in under budget- Project managing multiple jobs within tight timeframes- Updating and informing clients on production process - Providing creative solutions to clients to meet their signage needs in an achievable manner - Onsite Project Manager assisting with installs and client communication on large projects- Assisting clients to come up with creative but practical ideas and solutions to achieve their needs

I reviewed all production orders before assembly and communicated with sales representatives and factory staff in regards to these orders on a daily basis, helping the company achieve accurate and on time deliveries worldwide. Duties included:- Maintaining work flow of orders and stock within factory- Providing support and leadership for general factory staff and management staff- Communicating with customers and suppliers via email and phone- Dispatch - Importing and exporting- Proofing and correcting production orders before assembly has begun and then releasing orders

This role was general customer service and administration as well as assisting in the basic finishing of printed products under the Digital Print Manager.Duties included:- Communicating with internal and external stakeholders- Print warehousing & distribution management, - Artwork generation, reproduction & enhancing- Digital graphics