Casey Frank Email & Phone Number

Lead Professional Development department responsible for onboarding, trainings & CLEs, and review processes at the attorney level; advocate for attorney growth through ad hoc collaborations, programmatic initiatives, and engagement in firm culture and committees; conduct town halls and solicit feedback to improve quality of service; advocate for changes promoting firm culture, DEI, and attorney engagement, improvement, and retention; promote departmental employee wellness, engagement, and appreciation.

Oversaw onboarding and new trainings to ensure team member growth and professional competencies under a DEI lens; led working groups in training and policy project management; manage professional development budgets for legal and social services programs and curate resources for same; strategic planning at the organizational and programmatic levels to meet immediate need and long-term goals; oversaw legal internship, fellowship, and accredited representative processes; launched learning management system (LMS); increased "legal updates" compendium usability by 43% based on user feedback.

Developed and supervised team of 9-13 attorneys and legal assistants; collaborated with management and executive management to identify and address ongoing and developing challenges ranging from remote work to litigation; maintained robust caseload; and foster positive and inclusive work culture.

Phoenix, Arizona

Represented clients before USCIS, EOIR (including BIA), and State of Arizona Juvenile Court; worked with released and detained minors; manage services and representation with assigned ORR facility; submitted motions to state juvenile and federal immigration courts; prepared clients for and attend asylum interviews; prepared, submitted, and reviewed petitions for relief with USCIS.

Provided managerial support during collegial leave benefit period

Phoenix, Az

Drafted pleadings, motions, and demands. Prepared and reviewed discovery related materials and documents. Reviewed social media disclosures. Built Excel spreadsheets to consolidate and analyze information in personal injury cases.

Phoenix, Az

Conducted legal research on third-party assignment agreements (Morris/Damron) and summarized research for March 2016 Arizona Attorney Magazine article. Researched and drafted legal motions. Drafted proposed court orders. Prepared discovery related materials and documents. Attended Independent Insurance Agents and Brokers of Arizona (IIABAZ) 2015 Conference.

Phoenix, Arizona Area

Analyzed I-130 and I-140 benefit requests on appeal and drafted memoranda recommending government action to Board of Immigration Appeals. Drafted deposition outline in a federal action. Attended internal educational seminars on developments in relevant law.

Managed call center bid process quarterly and ad hoc for new hire classes. Forecasted call volume and handle time for domestic call centers. Drafted memos for numerous parties, including senior management. Orchestrated fitness campaign for 1000+ call center employees in three domestic sites and one international site.

Juris Doctor, Law

Activities and Societies: Vis Moot Court 2014-2015 Law Society for Human Rights 2014-2015

Ba, English, Linguistics