• Conducted 30 interviews and usability tests with team member. Analyzed via affinity diagramming and thematic coding to inform design decisions and success metrics• Drafted sketches, high fidelity mockups, and textual content to create an intuitive and accessible site serving a school district of 150,000 students. Presented to stakeholders/SMEs for feedback• Collaboratively developed webpages using React, D3, and React Leaflet• Engineered datapoints using pandas, built database, and wrote API requests

• Synthesized customer needs and identified pain points through periodic stakeholder meetings• Co-led design sprint to ideate and prioritize features for customer approval• Designed workflows and mockups to streamline feedback collection and analysis for U.S. Air Forcemission planning environment monthly test events and ad hoc sessions• Developed 8 webpages using React, MUI, D3, and JavaScript• Tested React component functionality with Jest and Postman• Conducted task analysis and Nielsen Heuristics evaluation of aircraft mission planning tool

• Collected and analyzed qualitative/quantitative feedback of 50 end users in Proof of Concepts. Prepared results for presentation to leadership• Redesigned access-request process for internal system supporting 900 users to address inefficiencies and compliance concerns using Microsoft tools and Lean Six Sigma• Planned department-wide volunteer event with $3,000 budget and 20 participants with 3-person team• Designed internal communication materials for department-wide onboarding program• Updated SharePoint site and edited video to support Diversity, Equity, and Inclusion initiatives• Created and updated documentation for system upgrades, migrations, and risk assessments