Catalina Ioana Manole

Catalina Ioana Manole Email and Phone Number

Sr. Customer Success Account Manager with a proven track record in customer success and digital transformation. Skilled in managing relationships, leading projects, and delivering exceptional experiences. @ Microsoft
Redmond, WA
Catalina Ioana Manole's Location
Romania, Romania
Catalina Ioana Manole's Contact Details

Catalina Ioana Manole work email

Catalina Ioana Manole personal email

n/a
About Catalina Ioana Manole

Catalina Ioana Manole is a Sr. Customer Success Account Manager with a proven track record in customer success and digital transformation. Skilled in managing relationships, leading projects, and delivering exceptional experiences. at Microsoft. She possess expertise in solution selling, direct sales, account management, product management, sales process and 11 more skills. Colleagues describe her as "I've worked with Catalina in the same team, where she was a key player. I was particularly impressed by Catalina’s abilities to juggle multiple projects at the same time and to effortlessly handle even the most demanding clients. She's naturally fallen into the role of "contact point" that many of us go to with questions. Catalina is a hard-working person and she often suggests new directions to explore. Her skills and customer service qualities would make her an invaluable asset in any team.", "Catalina is a true asset for the team! A great contributor and always doing her work to the very end with passion and great impact. All the projects in which we were part together and she took care of, were a success! It is a great feeling when I know she is in charge of a project...because I know things will go well.", and "Catalina is a proactive and tireless contributor, this is the phrase that comes to my mind when I think about Catalina. I've had the pleasure of working with Catalina for more than 2 years now during which we had a profitable collaboration. Above all, I was impressed with Catalina’s ability to keep track with all our common opportunities and projects, and, of course, her integrity. Catalina would be a true asset for any positions requiring integrity and trustworthiness skills and comes with my heartfelt recommendation."

Catalina Ioana Manole's Current Company Details
Microsoft

Microsoft

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Sr. Customer Success Account Manager with a proven track record in customer success and digital transformation. Skilled in managing relationships, leading projects, and delivering exceptional experiences.
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Catalina Ioana Manole Work Experience Details
  • Microsoft
    Senior Customer Success Account Manager
    Microsoft Sep 2024 - Present
    Redmond, Washington, Us
    • Managed customer relationships to drive success and satisfaction.• Led cross-functional teams to execute IT projects.• Delivered exceptional customer experiences by providing effective solutions.• Successfully achieved strategic goals by driving digital transformation initiatives.
  • Microsoft
    Customer Success Account Manager
    Microsoft Jan 2021 - Aug 2024
    Redmond, Washington, Us
    • Managed customer relationships to drive success and satisfaction.• Led cross-functional teams to execute IT projects.• Delivered exceptional customer experiences by providing effective solutions.• Successfully achieved strategic goals by driving digital transformation initiatives.
  • Microsoft
    Product Marketing Manager - M365
    Microsoft Nov 2019 - Jan 2021
    Redmond, Washington, Us
  • Microsoft
    Fasttrack Manager
    Microsoft Feb 2018 - Nov 2019
    Redmond, Washington, Us
    Assisted customers from different verticals and segments transitioning to M365 cloud services Collaborated with Microsoft internal teams, collected feedback and shared knowledge with the customers as a single voice of MicrosoftParticipated in various motions to reach the thresholds fixed for EMEABuild, adopted and promoted strategies in order to enable the local team to improve skills and model of work
  • Crescendo International
    Account Manager
    Crescendo International Apr 2016 - Jan 2018
    Bucharest, Ro
    Developed and sold cloud solution projects, Office 365 and Azure based solutionsDeveloped strategic projects, multi-vendor solutions basedIncreased cloud customer databaseAligned Crescendo’s strategy with Microsoft cloud program
  • Crescendo International
    Microsoft Product Manager
    Crescendo International Feb 2012 - Apr 2016
    Bucharest, Ro
    Developed and sold IT&C projects based mainly on Microsoft technology for SMB, Corporate and Enterprise companiesOffered Microsoft licensing consultancy for companies from the enterprise segmentWorked closely with the presales team to develop integrated services projects, tailored for the specific business needs of each customer;Developed strategical business directions with vendor and distributorActively involved in promoting cloud solutions to business customers (one to one meetings and also public presentation at Microsoft eventsManaged and developed the relationship with Microsoft - Romanian Subsidiary
  • Crescendo International
    Assistant Manager & Contact Center Representative
    Crescendo International Aug 2010 - Feb 2012
    Bucharest, Ro
    Set General Manager agendaOperational daily activities regarding correspondence, internal/ external documents, phone callsCustomers support requests administrationRequests registration in internal application

Catalina Ioana Manole Skills

Solution Selling Direct Sales Account Management Product Management Sales Process Team Management Key Account Management Cloud Computing Project Management Business Analysis Crm Team Leadership Business Intelligence Sales Management Telecommunications Pre Sales

Catalina Ioana Manole Education Details

  • Universitatea Petrol-Gaze Din Ploiești
    Universitatea Petrol-Gaze Din Ploiești
    Economics
  • Colegiul National Ion Luca Caragiale
    Colegiul National Ion Luca Caragiale
    French Language And Literature

Frequently Asked Questions about Catalina Ioana Manole

What company does Catalina Ioana Manole work for?

Catalina Ioana Manole works for Microsoft

What is Catalina Ioana Manole's role at the current company?

Catalina Ioana Manole's current role is Sr. Customer Success Account Manager with a proven track record in customer success and digital transformation. Skilled in managing relationships, leading projects, and delivering exceptional experiences..

What is Catalina Ioana Manole's email address?

Catalina Ioana Manole's email address is cm****@****oft.com

What schools did Catalina Ioana Manole attend?

Catalina Ioana Manole attended Universitatea Petrol-Gaze Din Ploiești, Colegiul National Ion Luca Caragiale.

What skills is Catalina Ioana Manole known for?

Catalina Ioana Manole has skills like Solution Selling, Direct Sales, Account Management, Product Management, Sales Process, Team Management, Key Account Management, Cloud Computing, Project Management, Business Analysis, Crm, Team Leadership.

Who are Catalina Ioana Manole's colleagues?

Catalina Ioana Manole's colleagues are Fanta Kaba, Mba, Duane Holbrook, Micheal Jenet, Non No, Bach Q. Ha, Mohd Rahat, Shivraj Gaikwad.

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