Matheus Catapam Andrade
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Matheus Catapam Andrade Email & Phone Number

Technical Account Manager - Associate at WP Engine
Location: County Clare, Ireland, Ireland 13 work roles 2 schools
1 work email found @wpengine.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@wpengine.com
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Current company
WP Engine
Role
Technical Account Manager - Associate
Location
County Clare, Ireland, Ireland
Company size
751 employees

Who is Matheus Catapam Andrade? Overview

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Quick answer

Matheus Catapam Andrade is listed as Technical Account Manager - Associate at WP Engine, a company with 751 employees, based in County Clare, Ireland, Ireland. AeroLeads shows a work email signal at wpengine.com and a matched LinkedIn profile for Matheus Catapam Andrade.

Matheus Catapam Andrade previously worked as SME CLI, SSH and Git at Wp Engine and Technical Support L1A at Wp Engine. Matheus Catapam Andrade holds Full Stack Software Development - Ecommerce, Computer Software Engineering from Code Institute.

Company email context

Email format at WP Engine

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*@wpengine.com
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AeroLeads found 1 current-domain work email signal for Matheus Catapam Andrade. Compare company email patterns before reaching out.

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Profile bio

About Matheus Catapam Andrade

Technical Account Manager for business hosting sites in LAMP stack and using WordPress, developer in Python and Bash with some knowledge of JS, CSS and HTML, and enthusiast quantitative stock market trading.Started the professional journey as Civil Engineer, which helped finding my own way of learning fast and finding solutions where they seem impossible, more recently leveraging it to build a new career in tech. Automating ways of manipulate data to efficiently go an extra step since 2023.

Listed skills include Customer Experience, Domain Name System, Linux, Cli, and 28 others.

Current workplace

Matheus Catapam Andrade's current company

Company context helps verify the profile and gives searchers a useful next step.

WP Engine
Wp Engine
Technical Account Manager - Associate
County Clare, Ireland
Website
wpengine.com
Employees
751
AeroLeads page
Company profile
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13 roles

Matheus Catapam Andrade work experience

A career timeline built from the work history available for this profile.

Technical Account Manager - Associate

Wp Engine

County Clare, Ireland

Technical Account Manager - Associate

Current
Wp Engine

Ireland

Nov 2024 - Present

Sme Cli, Ssh And Git

Wp Engine

County Limerick, Ireland

Subject Matter Experts are technical support team members committed to growing their expertise in a specific topic in order to help build up the collective support team’s knowledge and abilities. SMEs play a crucial role in improving support knowledge and providing a deeper level of expertise and understanding for their assigned topics. A SME functions as.

Sep 2024 - Nov 2024

Technical Support L1A

Wp Engine

Limerick, County Limerick, Ireland

- Working with Premium customers and dedicated servers- Troubleshooting server activity - Creating snippets in bash to parse through logs, automating manual processes using loops and pipelines

Nov 2023 - Nov 2024

Technical Support L1

Wp Engine

Limerick, County Limerick, Ireland

A member of tech team supporting customers on live channels (chat and phone) and tickets.Dealing daily with Linux, Apache, Nginx, MySQL, PHP, DNS, SFTP connections, SSL certification, along other technical aspects about the WordPress eco-system.

Feb 2023 - Nov 2023

Internal Support

Viagogo

Remote

-Understanding of processes and workflows-Critical and fast thinking to find workarounds through extensive documentation-Process and technical Support, and coaching of customer facing agents-Time management on a fast paced, multicultural environment-Work on specific cases on T2 level in communication with other teams-Processes improvement by reporting and.

Oct 2022 - Feb 2023

Customer Service Representative

Viagogo

Remote

  • Empathetic and personalized customer support via email and phone;
  • Understanding queries and identifying the processes that may be applied to assist the customers;
  • Communicate with escalation teams when necessary.
Jul 2022 - Oct 2022

Priority Customer Service Specialist - Fintech Contract

Telus International

Cork, County Cork, Ireland

  • B2B Stripe technical support via email, chat and phone;
  • Understand complex queries, gather relevant information and organize in order to find resolutions and workarounds through extensive technical documentation;
  • Troubleshoot while adapt to customer expertise, since simple issues in a non-technical language, to issues related to Stripe plugins for Wordpress;
  • Assisting developers to fix complex issues related to API and webhook, based on requests and response/error codes;
  • Educate about products and solutions the company could offer to facilitate specific business needs;
  • Follow processes focused in efficiency and customer experience;
Feb 2022 - Jul 2022

Customer Service Representative

Sitel Group

Limerick, County Limerick, Ireland

  • Customer support on fast moving environment;
  • Working on cancellation lines via phone;
Oct 2020 - Dec 2020

Mti Technician

Bhp Laboratories

Limerick, County Limerick, Ireland

  • Worked on construction sites, collecting materials for testing in laboratory conform standards and normatives
Jul 2020 - Sep 2020

Customer Service Representative

Viagogo

Limerick, Ireland

  • Empathetic and personalized customer support via email and phone;
  • Understanding queries and identifying the processes that may be applied to assist the customers;
  • Communicate with escalation teams when necessary.
Nov 2019 - May 2020

Customer Service Representative

Mace Ireland

Limerick, Ireland

  • Face to face customer service
Jan 2019 - Nov 2019

Civil Project Engineer

Grupo Encavi

Brazil

  • Design, manage and monitor project execution for constructions.
May 2017 - Feb 2018
Team & coworkers

Colleagues at WP Engine

Other employees you can reach at wpengine.com. View company contacts for 751 employees →

NP Nicholas Petersen Nicholas Petersen Colleague at Wp Engine Omaha Metropolitan Area, United States View → PM Piotr Moćko Piotr Moćko Colleague at Wp Engine Cracow Metropolitan Area, Poland View → LW Levi Wanner Levi Wanner Colleague at Wp Engine Omaha, Nebraska, United States, United States View → GB Grace Bahn Grace Bahn Colleague at Wp Engine Bellevue, Washington, United States, United States View → CN Cassandra N. Cassandra N. Colleague at Wp Engine London, England, United Kingdom, United Kingdom View → RW Ross Wintle Ross Wintle Colleague at Wp Engine Swindon, England, United Kingdom, United Kingdom View → WP Wilber Pedraza Wilber Pedraza Colleague at Wp Engine Cajamarca, Peru, Peru View → BM Brendan Morales Brendan Morales Colleague at Wp Engine Austin, Texas, United States, United States View → GH Gavin Hartman Gavin Hartman Colleague at Wp Engine Austin, Texas, United States, United States View → KH Kimberly Hafner Kimberly Hafner Colleague at Wp Engine Austin, Texas, United States, United States View →
2 education records

Matheus Catapam Andrade education

Full Stack Software Development - Ecommerce, Computer Software Engineering

Code Institute

Bachelor Of Engineering - Be, Civil Engineering

Uniarp
FAQ

Frequently asked questions about Matheus Catapam Andrade

Quick answers generated from the profile data available on this page.

What company does Matheus Catapam Andrade work for?

Matheus Catapam Andrade works for WP Engine.

What is Matheus Catapam Andrade's role at WP Engine?

Matheus Catapam Andrade is listed as Technical Account Manager - Associate at WP Engine.

What is Matheus Catapam Andrade's email address?

AeroLeads has found 1 work email signal at @wpengine.com for Matheus Catapam Andrade at WP Engine.

Where is Matheus Catapam Andrade based?

Matheus Catapam Andrade is based in County Clare, Ireland, Ireland while working with WP Engine.

What companies has Matheus Catapam Andrade worked for?

Matheus Catapam Andrade has worked for Wp Engine, Viagogo, Telus International, Sitel Group, and Bhp Laboratories.

Who are Matheus Catapam Andrade's colleagues at WP Engine?

Matheus Catapam Andrade's colleagues at WP Engine include Nicholas Petersen, Piotr Moćko, Levi Wanner, Grace Bahn, and Cassandra N..

How can I contact Matheus Catapam Andrade?

You can use AeroLeads to view verified contact signals for Matheus Catapam Andrade at WP Engine, including work email, phone, and LinkedIn data when available.

What schools did Matheus Catapam Andrade attend?

Matheus Catapam Andrade holds Full Stack Software Development - Ecommerce, Computer Software Engineering from Code Institute.

What skills is Matheus Catapam Andrade known for?

Matheus Catapam Andrade is listed with skills including Customer Experience, Domain Name System, Linux, Cli, Twilio, Web Services Api, Object Oriented Programming, and Linux System Administration.

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