Customer Success Manager
CurrentCybersecurity is in our DNA.CyberTheory is a full-service cybersecurity marketing advisory firm. Our strategies increase lead generation rates for B2B organizations. Our professionals leverage insider intelligence and proprietary data models for optimal outcomes.Responsibilities: Strategize on ways to improve existing processes and incorporate new ones to streamline the account management process, ensure client expectations are met, and that CyberTheory is in position to win repeat businesses Manage client relationships throughout every stage of each engagementWork with campaign managers to ensure client expectations are metDiscuss strategies with sales reps on ideas to win businessDiscuss strategies with media planners to produce new product ideas and enhance existing products