Content Designer/Assistant Director
CurrentAs a key contributor to the 2026 Census, I managed the development and delivery of content, ensuring both accuracy and accessibility for paper and online forms. I led a qualitative testing program, gathering user feedback to enhance the overall experience and improve data quality.My role involved providing strategic written and verbal recommendations to senior leadership and high-profile external advisory groups, effectively influencing decisions in a dynamic political landscape shaped by the Australian Government. I collaborated with internal and external partners to navigate complex and competing timelines, ensuring the timely launch of the online Census form.Additionally, I took pride in supervising, mentoring, and training new staff, fostering a culture of continuous improvement and professional development within the team. My commitment to quality and collaboration drove successful outcomes throughout the project.