Catherine Hamilton

Catherine Hamilton Email and Phone Number

Civic Tech | Customer Success | Team Management | Business Operations | Account Management @ Nava
washington, district of columbia, united states
Catherine Hamilton's Location
Sacramento, California, United States, United States
Catherine Hamilton's Contact Details

Catherine Hamilton work email

Catherine Hamilton personal email

n/a
About Catherine Hamilton

Catherine Hamilton is a Civic Tech | Customer Success | Team Management | Business Operations | Account Management at Nava. Colleagues describe her as "Catherine exudes strong work ethic and tireless grit when leading business development. I’ve seen her wear multiple hats in service of our organization—all for the communities we sought to support while both working at Alluma. When Alluma was starting to engage organizations to sell our newest product along with our general professional services, Catherine held the reigns for a number of different leads (not just a handful, not just two handfuls). I watched her double up on all her skills almost overnight to turn leads into business for the company. It takes true commitment to elevate yourself to meet demands, and Catherine is no stranger to doing that to make sure her teams find success. In the end, she helped us develop our pipeline and win contracts. Despite her hard skills and experience in making things happen, it’s her kindness and patience that is most unforgettable. Her demeanor is empathetic and authentic, even while dealing with deadlines and endless workstreams. It’s this energy and warmth that makes people just want to be around her—including myself. She is an asset to any company, any team, and frankly anywhere." and "Catherine is the strongest manager I've worked with in my 12 year career. I joined her team as our two organizations went through a prolonged and challenging merger. As dynamics shifted around us nearly daily, Catherine created a culture of unity and focus on our team. She set clear expectations for the job, sought out the organizational supports I needed to do good work, and helped me view it all through the lens of learning and growth. I felt valued and inspired on Catherine's team, and I know she will infuse that spirit into any team and organization she serves."

Catherine Hamilton's Current Company Details
Nava

Nava

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Civic Tech | Customer Success | Team Management | Business Operations | Account Management
washington, district of columbia, united states
Website:
navahq.com
Employees:
185
Catherine Hamilton Work Experience Details
  • Nava
    Client Solutions Manager
    Nava Feb 2023 - Present
    Setting the standard for human-centered digital services in government - Building services that are simple, effective, and accessible to all;Helping programs meet the needs of beneficiaries and government staff;Making agencies more resilient and adaptable in a changing world.
  • One Degree  |  1Degree.Org
    Senior Director, Growth & Acquisition
    One Degree | 1Degree.Org Oct 2021 - Mar 2022
    (Previously known as) Alluma is a nonprofit on a bold mission: to eliminate the barriers to getting people connected to help. We provide people-centered, policy-driven integrated eligibility and enrollment solutions and information and referral solutions that flex to the needs of our clients.I help foster relationships with state and local government agencies, community-based organizations, health plans and foundations to see beyond the limits and illuminate new paths to getting people connected to benefit programs and local services.
  • One Degree  |  1Degree.Org
    Business Development Manager
    One Degree | 1Degree.Org Jan 2019 - Oct 2021
    Sacramento, California Area
  • Lifemed Id, Inc
    Customer Success Manager
    Lifemed Id, Inc Oct 2016 - Jan 2019
    Roseville, California
    LifeMed ID provides confirmation that patients are accurately identified and linked to their correct medical records as they travel throughout your healthcare network. AIMe is a superior ID solution that enables you to confidently welcome patients and successfully manage their identity across the care continuum. • Managed the customer success team by defining and executing the client success strategy including customer journey, goal definitions and measurement approach• Built multi-level relationships and maintain high client satisfaction through proactive customer engagement to increase product adoption, ensure retention and maximize revenue opportunities• Collaborated and communicated cross-functionally with internal team to support customer issues and opportunities to meet and exceed client expectations• Headed the deployment and adoption of technology to the largest for-profit private hospital organization in the US• Managed project plans, scope, deliverables, budgets, and schedules for client implementations through effective team work, continuous communication, and allocation of cross-functional resources to ensure a timely project implementation and completion
  • Lifemed Id, Inc
    Assistant Marketing Manager
    Lifemed Id, Inc Feb 2016 - Oct 2017
    Roseville, Ca
    • Managed all communication channels including social media, website, and public relations by creating attractive media content to grow brand awareness• Increased proficiencies from leading the deployment of marketing automation platform for email campaigns by targeting audience segmentation, providing useful content, and integrating with CRM• Assisted in re-branding the company with updated marketing strategy, logos, and messaging
  • Lifemed Id, Inc
    Assistant Business Manager
    Lifemed Id, Inc Feb 2015 - Jan 2016
    Roseville, Ca
    • Managed customer loyalty programs including working with local vendors to participate in merchant program, negotiating discounts, updating contracts, ordering client materials and keeping inventory• Researched and created content for a continuing education class and partnered with design team to create an interactive, engaging, and educational learning module to educate medical professionals
  • Macy'S
    Sales Manager | Executive Development Program
    Macy'S Feb 2012 - Feb 2015
    Sacramento, California Area
    • Trained and motivated a team of 25 sales associates to meet company performance standards through weekly sales coaching, resulting in the highest department sales increase to the year before• Awarded the top sales manager score in the Sacramento District Oct. 2012 by exceeding sales and credit goals by setting priorities, being organized, and effective teamwork• Resolved customer issues by researching transactions, interpreting company policies, and building relationships with customers, producing the highest customer service score Feb.-Aug. 2014

Catherine Hamilton Education Details

Frequently Asked Questions about Catherine Hamilton

What company does Catherine Hamilton work for?

Catherine Hamilton works for Nava

What is Catherine Hamilton's role at the current company?

Catherine Hamilton's current role is Civic Tech | Customer Success | Team Management | Business Operations | Account Management.

What is Catherine Hamilton's email address?

Catherine Hamilton's email address is ch****@****uma.org

What schools did Catherine Hamilton attend?

Catherine Hamilton attended California State University-Sacramento.

Who are Catherine Hamilton's colleagues?

Catherine Hamilton's colleagues are Luke Hillman, Ilde Senesence, Caton Brewster, Julie Cohen, Clare Rogoyska, Kim N., Kaylyn Van Norstrand.

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