As an Account Management Director, I focus on client retention. As the overall business owner of my assigned portfolio of accounts, I provide strategic planning, consultative selling, strong attention to detail, and a solid understanding of Inspirus' technology - while interfacing with some of the most senior decision makers at my client companies.I demonstrate exceedingly strong account management and communication skills with the ability to gain internal credibility and to collaborate… Show more As an Account Management Director, I focus on client retention. As the overall business owner of my assigned portfolio of accounts, I provide strategic planning, consultative selling, strong attention to detail, and a solid understanding of Inspirus' technology - while interfacing with some of the most senior decision makers at my client companies.I demonstrate exceedingly strong account management and communication skills with the ability to gain internal credibility and to collaborate with client stakeholders across multiple business units including, but not limited to, Finance, Sourcing/Procurement, IT, Operations and Human Resources.I articulate Inspirus' value proposition to both business and technical users at the senior level. I schedule, prepare, manage and conduct regular Business Reviews, Quarterly Business Reviews and Annual Expectations Meetings. I uncover growth opportunities to expand and grow Inspirus' services and products within my assigned accounts to increase revenue. I manage and participate in regular status meetings with external and internal stakeholders for all Mid to Enterprise level accounts. I lead client relationship initiatives with the Account Managers and other support teams as necessary. I communicate platform enhancements, downtime, and platform performance issues to client stakeholders when appropriate. I support my clients through the entire launch and onboarding process. I handle sensitive issue escalations with clients and provide trusted guidance and best practices. I understand the scope and KPIs of contracts, SOWs, and process documentation for my portfolio of accounts. I complete account reporting and keep SalesForce updated as well as coordinate with internal stakeholders to log any defects, or issues for resolution. Show less

Planed and coordinated business operations in district offices to achieve financial goals. Managed a team of professionals on daily basis to meet or exceed company objectives. Identified skill gaps and scheduled training for team members. Addressed team concerns and provided direction whenever needed. Ensured that all business operations were done in accordance with company standards. Resolved all customer issues and ensured to provide outstanding customer service. Conducted performance… Show more Planed and coordinated business operations in district offices to achieve financial goals. Managed a team of professionals on daily basis to meet or exceed company objectives. Identified skill gaps and scheduled training for team members. Addressed team concerns and provided direction whenever needed. Ensured that all business operations were done in accordance with company standards. Resolved all customer issues and ensured to provide outstanding customer service. Conducted performance evaluation of team members and provided feedback for improvements. Built strong working relationships and maintained effective communications with team members. Identified business challenges and suggested appropriate action plans. Developed new business strategies for business growth and revenue generation. Built positive working and learning environment for team members. Prepared budgets, controlled expenses, and identified revenue opportunities. Assisted in employee recruitment, promotion, retention and termination activities. Show less

Made decisions on behalf of President while overseeing all clients and accounts management. Developed marketing strategies from conception through completion including creation of marketing materials, CRM integration and implementation of sales initiatives. Performed all sales and operational functions such as recruiting, training, developing, managing, coaching and mentoring all personnel. Identified areas of improvement within company procedures. Researched and select new systems, hardware… Show more Made decisions on behalf of President while overseeing all clients and accounts management. Developed marketing strategies from conception through completion including creation of marketing materials, CRM integration and implementation of sales initiatives. Performed all sales and operational functions such as recruiting, training, developing, managing, coaching and mentoring all personnel. Identified areas of improvement within company procedures. Researched and select new systems, hardware and software that will streamline operations for efficiency across sales and operations teams. Initiated and maintained all personnel actions and records including PTO, promotions, raises and disciplinary actions. Show less

Reported directly to the President and served as key member of executive team responsible for setting company’s mission. Spearheaded business development initiatives consistent with company’s overall strategy. Developed marketing and business plans, sales strategies and action plans for identified opportunities with clearly defined objectives, goals and strategies. Developed and managed revenue generation and strategic partnership. Managed day-to-day relationships with clients while developing… Show more Reported directly to the President and served as key member of executive team responsible for setting company’s mission. Spearheaded business development initiatives consistent with company’s overall strategy. Developed marketing and business plans, sales strategies and action plans for identified opportunities with clearly defined objectives, goals and strategies. Developed and managed revenue generation and strategic partnership. Managed day-to-day relationships with clients while developing full understanding of customer-specific needs and long-term business strategies. Negotiated and closed complex deals benefiting clients as well as company and internal partners. Managed contract negotiations and worked with legal counsel. Built and managed business development team by being driving force of company work ethic, culture and values. Established style and approach of company in business deals in the Dallas marketplace. Show less

Pursue, maintain and grow sales within existing and new accounts. Develop a new market from the beginning with little existing business. Build client relationships as needed to develop sales. Meet established schedules and resolve any operational problems. Develop and implement strategic plans to solidify long-term business relationships and partnerships. Increase market share by proactively prospecting, pursing, and closing new business. Encourage and drive innovation and continuous… Show more Pursue, maintain and grow sales within existing and new accounts. Develop a new market from the beginning with little existing business. Build client relationships as needed to develop sales. Meet established schedules and resolve any operational problems. Develop and implement strategic plans to solidify long-term business relationships and partnerships. Increase market share by proactively prospecting, pursing, and closing new business. Encourage and drive innovation and continuous improvement to gain competitive advantage. Frequently contact equivalent level inter-organizational managers and customer representatives concerning projects, operational decisions, scheduling requirements or contractual clarification. Conduct briefings and technical meetings for internal and external representatives. Manage multiple client relationships and engagements. Work closely with recruitment staff to insure clear requirements are defined and specific requirement focus is attained. Show less

Generate new business through outside sales activities such as cold calls, prospecting, telemarketing, territory planning and relationship building. Develop and implement effective sales plans, using a consultative sales strategy to effectively overcome client objections, and collaborate with top internal resources to develop comprehensive sales presentations tailored to the specific account. Deliver excellent customer service and responsive client communications. Proven track record of… Show more Generate new business through outside sales activities such as cold calls, prospecting, telemarketing, territory planning and relationship building. Develop and implement effective sales plans, using a consultative sales strategy to effectively overcome client objections, and collaborate with top internal resources to develop comprehensive sales presentations tailored to the specific account. Deliver excellent customer service and responsive client communications. Proven track record of delivering. Show less

Conduct market analysis, develop and implement market strategy. Conduct extensive research on target accounts to gain an in-depth knowledge of their business. Understand business objectives and work environment of customers. Obtain and maintain complete and accurate information on prospective customers and existing customers. Meet with customers to assess their needs and develop a proposal to provide solutions to their staffing challenges. Deliver sales presentations to key prospects and… Show more Conduct market analysis, develop and implement market strategy. Conduct extensive research on target accounts to gain an in-depth knowledge of their business. Understand business objectives and work environment of customers. Obtain and maintain complete and accurate information on prospective customers and existing customers. Meet with customers to assess their needs and develop a proposal to provide solutions to their staffing challenges. Deliver sales presentations to key prospects and customers. Through face-to-face contact share information on Staffmark services and how to meet their staffing needs. Maintain relationships with current and potential customer base to ensure expectations are being met or to identify additional business opportunities. Show less

Responsible for the overall financial operation and profitability of the branch. Provide overall management direction and support to branch employees while promoting teamwork. Ensure customer satisfaction and manage customer relations issues when necessary. Increase sales and profits by generating new business. Responsible for maintaining compliance with the company's quality programs and processes.

Network and build partnerships with local businesses and organizations in order to meet and exceed the financial goals of the market. Interact daily with operations team and coordinate meetings with clients to develop and maintain strong consultative relationships.

Sustain exceptional customer service as per company standards. Ensure all customers receive excellent service through providing a friendly environment, which includes greeting and acknowledging each customer, maintaining solid product information and all other features of customer service. Maintain an alertness of all promotions and advertisements. Help with floor moves, merchandising, show maintenance, and housekeeping. Assist in practicing and replenishing merchandise and checking floor… Show more Sustain exceptional customer service as per company standards. Ensure all customers receive excellent service through providing a friendly environment, which includes greeting and acknowledging each customer, maintaining solid product information and all other features of customer service. Maintain an alertness of all promotions and advertisements. Help with floor moves, merchandising, show maintenance, and housekeeping. Assist in practicing and replenishing merchandise and checking floor stock. Aid customers in locating merchandise. Generate sales. Show less

Responsible for customer satisfaction. Generate new business through outside sales marketing. Maintain retailer and distribution relationships. Organize business timetable and tasks to attain monthly goals. Manage autonomous work schedule. Responsible for on-site photography. Prepare customer ads to comply with company policies. Submit required documentation for publication. Reconcile receivables, including monies collected. Maintain off-site publication distribution and display. Coordinate… Show more Responsible for customer satisfaction. Generate new business through outside sales marketing. Maintain retailer and distribution relationships. Organize business timetable and tasks to attain monthly goals. Manage autonomous work schedule. Responsible for on-site photography. Prepare customer ads to comply with company policies. Submit required documentation for publication. Reconcile receivables, including monies collected. Maintain off-site publication distribution and display. Coordinate field agent schedules and customer requirements. Show less