Senior Process Improvement Lead
Current
May 2022 - Present
AeroLeads people directory · profile
Cathi Murphy Email & Phone Number
►►CONTINUOUS IMPROVEMENT SPECIALIST ►Operations Management ►Business Process ►Change Leadership
at
Sydney Water
1 work email found
@rcrtom.com.au
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
►►CONTINUOUS IMPROVEMENT SPECIALIST ►Operations Management ►Business Process ►Change Leadership
Location
Greater Sydney Area, Australia, Australia
Company size
Who is Cathi Murphy? Overview
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Quick answer
Cathi Murphy is listed as ►►CONTINUOUS IMPROVEMENT SPECIALIST ►Operations Management ►Business Process ►Change Leadership at Sydney Water, a company with 2537 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at rcrtom.com.au and a matched LinkedIn profile for Cathi Murphy.
Cathi Murphy previously worked as Senior Process Improvement Lead at Sydney Water and General Manager - Support Services at Preformed Line Products (Australia). Cathi Murphy holds Advanced Diploma Of Leadership And Management from Australian Institute Of Management.
Company email context
Email format at Sydney Water
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{first}.{last}@rcrtom.com.au
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Profile bio
About Cathi Murphy
As a Senior Manager I am known for developing continuous improvement strategy and leading business through the complexities of change to consistently improve performance, increase service, mitigate risk and boost profits. I have been fortunate throughout my career to have worked with industry-leading organisations including Preformed Line Products, Zumtobel Pty Ltd, Haden/O’Donnell Griffin and Tyco. With each of these companies, I worked hard to determine organisational objectives and stakeholder needs, and was repeatedly recognised for delivering highly effective, ‘fit-for-purpose’ solutions. Commercially astute and outcome-driven, my success lies in my ability to analyse operations and processes, and develop systems, procedures and tools that drive productivity and efficiency gains, reduce costs and mitigate risk. PERFORMANCE INSIGHTS: ► Decreased manual transactions by ~170,000 (equivalent of 3 FTEs) through real time processing.► Reduced LTIFR from 13 to zero, delivering over 680 LTI free days (FY2021/22).► Amalgamated 2 disparate sales team into one cohesive, high performing group.► Slashed human error (~90%) and halved processing time via price calculation tool re-development.As a leader, I confidently manage operations, projects and priorities, and inspire teams to achieve through visible leadership, shared vision, and mentoring. If you share my interest in continuous improvement and/or would like to learn more about my background, I’d be pleased to connect.
Listed skills include Six Sigma, Business Process Improvement, Operations Management, Change Management, and 14 others.
Current workplace
Cathi Murphy's current company
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Sydney Water
6 roles · 24 years
Cathi Murphy work experience
A career timeline built from the work history available for this profile.
General Manager - Support Services
In this role I analysed and overhauled business processes, optimizing operations, improving performance and increasing customer service. I also managed the company’s compliance in Safety, Continuous Improvement, Quality and IT, and reporting monthly to the US-based head office.🔹 Developed and embedded 3-year strategic roadmap into every department.
Jan 2017 - Oct 2021
Pricing And Systems Support Manager
Selected to project manage centralisation of the sales support team, merging teams across 2 brands into one cohesive, high performing team. Through a program of continuous improvement, amalgamated systems and standardised processes, reduced excessive warranty costs, and improved non-product related quality.🔹 Created newly formed team based on functions.
Oct 2015 - Nov 2016
National Business Improvement & Administration Centre Manager
Haden/O’Donnell Griffin
Established a centralised National Administration Centre and State-based customer service centres, and provide ongoing management of NAC. Member of Senior Management team. Led State-based stakeholders and management through a period of change associated with a national ERP system upgrade, gaining consensus and support for continuous improvement.
Mar 2011 - Nov 2014
Business Improvement Manager - Nsw
Key member of the Senior Leadership team with a focus on continuous improvement. Developed and implemented a Defect Rectification Authorisation process, identifying, reporting and rectifying defects on fire systems and equipment, ensuring compliance with Australian Standards. Revenue directly generated by the new process increased from $175K.
2004 - 2011
~7 yrs
Business Unit Manager - Tyco Fire Monitoring
Managed the Tyco Fire Monitoring business with full P&L responsibility. Restored the business to profit, overcoming historic losses to deliver a $10M revenue result and achievement of EBIT budget.
2002 - 2004
~2 yrs
Team & coworkers
Colleagues at Sydney Water
Other employees you can reach at sydneywater.com.au. View company contacts for 2537 employees →
GW
Gary Watson
Colleague at Sydney WaterGreater Sydney Area, Australia
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AP
Arielle Patapanian
Colleague at Sydney WaterGreater Sydney Area, Australia
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EL
Edgar Lopez
Colleague at Sydney WaterAustralia, Australia
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VG
Virginia Greenwood
Colleague at Sydney WaterNew South Wales, Australia, Australia
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IG
Ian Gordon
Colleague at Sydney WaterGreater Sydney Area, Australia
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DM
Daniel Mattsson
Colleague at Sydney WaterTrelleborgs Kommun, Skåne County, Sweden, Sweden
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GJ
Geoffrey Johnston
Colleague at Sydney WaterChester Hill, New South Wales, Australia, Australia
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GA
Georgiana Anderson
Colleague at Sydney WaterGreater Sydney Area, Australia
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SW
Stephen Wallace
Colleague at Sydney WaterGreater Sydney Area, Australia
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SM
Skrgatich, Melissa
Colleague at Sydney WaterParramatta, New South Wales, Australia, Australia
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Gary Watson
Colleague at Sydney WaterGreater Sydney Area, Australia
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AP
Arielle Patapanian
Colleague at Sydney WaterGreater Sydney Area, Australia
View →
EL
Edgar Lopez
Colleague at Sydney WaterAustralia, Australia
View →
VG
Virginia Greenwood
Colleague at Sydney WaterNew South Wales, Australia, Australia
View →
IG
Ian Gordon
Colleague at Sydney WaterGreater Sydney Area, Australia
View →
DM
Daniel Mattsson
Colleague at Sydney WaterTrelleborgs Kommun, Skåne County, Sweden, Sweden
View →
GJ
Geoffrey Johnston
Colleague at Sydney WaterChester Hill, New South Wales, Australia, Australia
View →
GA
Georgiana Anderson
Colleague at Sydney WaterGreater Sydney Area, Australia
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SW
Stephen Wallace
Colleague at Sydney WaterGreater Sydney Area, Australia
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SM
Skrgatich, Melissa
Colleague at Sydney WaterParramatta, New South Wales, Australia, Australia
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3 education records
Cathi Murphy education
Advanced Diploma Of Leadership And Management
Black Belt Certification, Lean, Dmaic Transational, Design Of Experiment
Sbti / Six Sigma Academy
Aqf Level 4, Frontline Management
FAQ
Frequently asked questions about Cathi Murphy
Quick answers generated from the profile data available on this page.
What company does Cathi Murphy work for?
Cathi Murphy works for Sydney Water.
What is Cathi Murphy's role at Sydney Water?
Cathi Murphy is listed as ►►CONTINUOUS IMPROVEMENT SPECIALIST ►Operations Management ►Business Process ►Change Leadership at Sydney Water.
What is Cathi Murphy's email address?
AeroLeads has found 1 work email signal at @rcrtom.com.au for Cathi Murphy at Sydney Water.
Where is Cathi Murphy based?
Cathi Murphy is based in Greater Sydney Area, Australia, Australia while working with Sydney Water.
What companies has Cathi Murphy worked for?
Cathi Murphy has worked for Sydney Water, Preformed Line Products (Australia), Zumtobel Group, Haden/O’Donnell Griffin, and Tyco Fire Protection.
Who are Cathi Murphy's colleagues at Sydney Water?
Cathi Murphy's colleagues at Sydney Water include Gary Watson, Arielle Patapanian, Edgar Lopez, Virginia Greenwood, and Ian Gordon.
How can I contact Cathi Murphy?
You can use AeroLeads to view verified contact signals for Cathi Murphy at Sydney Water, including work email, phone, and LinkedIn data when available.
What schools did Cathi Murphy attend?
Cathi Murphy holds Advanced Diploma Of Leadership And Management from Australian Institute Of Management.
What skills is Cathi Murphy known for?
Cathi Murphy is listed with skills including Six Sigma, Business Process Improvement, Operations Management, Change Management, Business Process, Project Management, Contract Management, and Project Planning.
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