Cathy Brown Email and Phone Number

* Responsible for the overall direction, coordination, and evaluation of the Real Estate Lending department that included both First Mortgage and Home Equity loans. Carried out leadership responsibilities in accordance with the organizations policies and applicable laws, including interviewing, hiring, planning, assigning, and directing work; appraising performance, rewarding and discipling employees; addressing elevated complaints and resolving problems. * Monitored two (2) direct reports who supervised approximately 12 employees in the Real Estate Department.* Ensured that staff was well trained and informed of the credit union initiatives and objectives through regular team meetings. Implemented enhancements designed to streamline processes and improve efficiency within the functional areas.* Extensive knowledge of real estate lending and changing lending regulations.* Responsible for the creation and implementation of the credit unions Loan Modification program for member's with financial hardship.* Participated and worked with the credit unions credit committee, pricing committee, compliance committee and was instrumental in the transition of the credit unionsCore processing and LOS systems. * My years of experience in the industry includes, loan origination, processing, underwriting, closing, post closing, servicing and collections.