Analyst I, Credit
Current
Nov 2024 - Present
AeroLeads people directory · profile
Catherine Ho ππ»ββοΈ βοΈ Email & Phone Number
Analyst I, Credit
at
Affirm
1 work email found
@affirm.com
1 phone found area 408
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Analyst I, Credit
Location
Santa Clara, California, United States
Company size
Who is Catherine Ho ππ»ββοΈ βοΈ? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Catherine Ho ππ»ββοΈ βοΈ is listed as Analyst I, Credit at Affirm, a company with 971 employees, based in Santa Clara, California, United States. AeroLeads shows a work email signal at affirm.com, phone signal with area code 408, and a matched LinkedIn profile for Catherine Ho ππ»ββοΈ βοΈ.
Catherine Ho ππ»ββοΈ βοΈ previously worked as Business Support Specialist II at Affirm and Business Support Specialist I at Affirm. Catherine Ho ππ»ββοΈ βοΈ holds Bachelor Of Arts - Ba, Communications With A Minor In Psychology from University Of California, Davis.
Company email context
Email format at Affirm
This section adds company-level context without repeating Catherine Ho ππ»ββοΈ βοΈ's masked contact details.
{first}.{last}@affirm.com
86% confidence
AeroLeads found 1 current-domain work email signal for Catherine Ho ππ»ββοΈ βοΈ. Compare company email patterns before reaching out.
Profile bio
About Catherine Ho ππ»ββοΈ βοΈ
Hello, I am a Merchant Risk Analyst focusing in Credit. I also have 5+ years experience in customer and business support within the financial tech and e-commerce industries. I am skilled in cross-functional collaboration, documentation, identifying and implementing process improvements.I'm passionate about making meaningful connections, driving change, and continuous learning. What keeps me fueled is homemade coffee :) If you've read this far, you might as well keep going! Here are my interests and passions outside of work as well: coffee and tea, cooking, travel, gaming, and music. Let's connect!
Listed skills include Teamwork, Organization Skills, Time Management, Microsoft Word, and 9 others.
Current workplace
Catherine Ho ππ»ββοΈ βοΈ's current company
Company context helps verify the profile and gives searchers a useful next step.
Affirm
8 roles
Catherine Ho ππ»ββοΈ βοΈ work experience
A career timeline built from the work history available for this profile.
Business Support Specialist Ii
Jul 2023 - Nov 2024
Jan 2022 - Jun 2023
Associate Community Manager - Disputes
-Analyzed custom Service Cloud reports to identify areas of improvement for direct reports and created tailored strategies to help bridge performance gaps. -Resolved high priority and CEO case escalations with positivity and empathy while adhering to company policies.-Oversaw a quarterly team recognition program to foster employee appreciation and boost.
Apr 2021 - Jan 2022
Team Lead, Dispute Management
-Oversaw a total of 15 customer support representatives on mixed schedules due to department reorganizations that occurred semiannually. -Promoted 25% of direct reports into senior roles and leadership positions. -Collaborated on a team process improvement project and streamlined 30+ out of 100 case handling processes while meeting weekly deadlines..
Feb 2019 - Apr 2021
Community Associate, Dispute Management
-Mentored new hires by conducting weekly meetings to communicate case handling feedback, address concerns, and share best practices. -2,400+ support tickets resolved per quarter with a 99% accuracy rate. -Triaged customer support tickets by escalating issues to the appropriate team for resolution.
Feb 2018 - Feb 2019
Barista
Bitter+Sweet
- Prepared food and drinks for customers under food handling policy- Exercised time management and prioritization to maximize customer satisfaction
Sep 2017 - Jan 2018
Undergraduate Research Assistant
- Answered all incoming lab participant questions and resolved any scheduling conflicts that arose- Interpreted qualitative data by analyzing surveys to identify how people interact in interpersonal relationships
Sep 2016 - Mar 2017
Team & coworkers
Colleagues at Affirm
Other employees you can reach at affirmhq.com. View company contacts for 971 employees →
JB
John Bob
Colleague at AffirmChicago, Illinois, United States, United States
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GJ
Georgie Jackson
Colleague at AffirmMillers Point, New South Wales, Australia, Australia
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RH
Roman Hrybinchuk
Colleague at AffirmWarsaw, Mazowieckie, Poland, Poland
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BY
Borys Yermakov
Colleague at AffirmValencia, Valencian Community, Spain, Spain
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KA
Kojo Achiampong, Cfa
Colleague at AffirmNew York City Metropolitan Area, United States
View →
LA
Laura Armfield-Perez
Colleague at AffirmNew York, New York, United States, United States
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ZB
Zachary Blackburn
Colleague at AffirmLouisville Metropolitan Area, United States
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JΕ
Jakub Εaba
Colleague at AffirmWarsaw Metropolitan Area, Poland
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MB
Michelle Butvin (Guiher), Cpa
Colleague at AffirmColumbus, Ohio, United States, United States
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TT
Tri Tran
Colleague at AffirmSan Francisco, California, United States, United States
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John Bob
Colleague at AffirmChicago, Illinois, United States, United States
View →
GJ
Georgie Jackson
Colleague at AffirmMillers Point, New South Wales, Australia, Australia
View →
RH
Roman Hrybinchuk
Colleague at AffirmWarsaw, Mazowieckie, Poland, Poland
View →
BY
Borys Yermakov
Colleague at AffirmValencia, Valencian Community, Spain, Spain
View →
KA
Kojo Achiampong, Cfa
Colleague at AffirmNew York City Metropolitan Area, United States
View →
LA
Laura Armfield-Perez
Colleague at AffirmNew York, New York, United States, United States
View →
ZB
Zachary Blackburn
Colleague at AffirmLouisville Metropolitan Area, United States
View →
JΕ
Jakub Εaba
Colleague at AffirmWarsaw Metropolitan Area, Poland
View →
MB
Michelle Butvin (Guiher), Cpa
Colleague at AffirmColumbus, Ohio, United States, United States
View →
TT
Tri Tran
Colleague at AffirmSan Francisco, California, United States, United States
View →
2 education records
Catherine Ho ππ»ββοΈ βοΈ education
Bachelor Of Arts - Ba, Communications With A Minor In Psychology
Communications
FAQ
Frequently asked questions about Catherine Ho ππ»ββοΈ βοΈ
Quick answers generated from the profile data available on this page.
What company does Catherine Ho ππ»ββοΈ βοΈ work for?
Catherine Ho ππ»ββοΈ βοΈ works for Affirm.
What is Catherine Ho ππ»ββοΈ βοΈ's role at Affirm?
Catherine Ho ππ»ββοΈ βοΈ is listed as Analyst I, Credit at Affirm.
What is Catherine Ho ππ»ββοΈ βοΈ's email address?
AeroLeads has found 1 work email signal at @affirm.com for Catherine Ho ππ»ββοΈ βοΈ at Affirm.
What is Catherine Ho ππ»ββοΈ βοΈ's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for Catherine Ho ππ»ββοΈ βοΈ at Affirm.
Where is Catherine Ho ππ»ββοΈ βοΈ based?
Catherine Ho ππ»ββοΈ βοΈ is based in Santa Clara, California, United States while working with Affirm.
What companies has Catherine Ho ππ»ββοΈ βοΈ worked for?
Catherine Ho ππ»ββοΈ βοΈ has worked for Affirm, Poshmark, Bitter+Sweet, and University Of California, Davis.
Who are Catherine Ho ππ»ββοΈ βοΈ's colleagues at Affirm?
Catherine Ho ππ»ββοΈ βοΈ's colleagues at Affirm include John Bob, Georgie Jackson, Roman Hrybinchuk, Borys Yermakov, and Kojo Achiampong, Cfa.
How can I contact Catherine Ho ππ»ββοΈ βοΈ?
You can use AeroLeads to view verified contact signals for Catherine Ho ππ»ββοΈ βοΈ at Affirm, including work email, phone, and LinkedIn data when available.
What schools did Catherine Ho ππ»ββοΈ βοΈ attend?
Catherine Ho ππ»ββοΈ βοΈ holds Bachelor Of Arts - Ba, Communications With A Minor In Psychology from University Of California, Davis.
What skills is Catherine Ho ππ»ββοΈ βοΈ known for?
Catherine Ho ππ»ββοΈ βοΈ is listed with skills including Teamwork, Organization Skills, Time Management, Microsoft Word, Microsoft Powerpoint, Research, Social Media, and Writing.
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