Christina Baker Email & Phone Number

United States

As a Senior Business Analyst, I have been instrumental in driving substantial growth for businesses with revenues in the millions. My comprehensive, full turn-key approach covers all facets of business operations, ensuring each component is optimized for maximum efficiency and profitability.In my role, I conduct thorough analyses to identify key areas for improvement and implement tailored solutions that drive growth. My expertise spans operations, management structure, sales, marketing, strategic tax planning, and asset protection. This holistic approach has consistently led to significant revenue increases and business growth.I excel at delving deeply into the intricacies of each business I work with. By meticulously analyzing operational processes, I identify inefficiencies and implement streamlined workflows that enhance productivity. Regarding management structure, I assess organizational hierarchies and recommend adjustments to improve communication, accountability, and overall performance.In sales and marketing, I develop and execute strategies that target key market segments, optimize customer engagement, and boost sales conversion rates. My hands-on approach involves close collaboration with sales teams to refine techniques, set ambitious yet attainable goals, and align marketing efforts with business objectives.My strategic tax planning and asset protection strategies provide businesses with robust financial safeguards and optimized tax liabilities, ensuring long-term stability and compliance. By identifying and mitigating potential risks, I help businesses protect their assets and secure their financial future.Overall, as a Senior Business Analyst, my comprehensive, full turn-key approach addresses every aspect of business operations. My ability to deliver significant improvements across various domains has been instrumental in driving multi-million-dollar revenue growth for the businesses I work with.

Tyler, Texas Area

- Effectively maintain and retain existing customers by building effective long-term relationships and customer loyalty- Proactively develop and maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers- Successfully performing contractual re-signs on existing customers to extend customer relationships and increasing customer profitability where appropriate- Partner with the operations team, when needed, to address customer services issues and provide solutions in a timely manner - Recipient of Heavy Hitter Award - Identifies viable leads, managed prospects and acquired new, profitable commercial, industrial and recycling business- Met and exceeded monthly established targeted revenue goals.- Effectively utilized Republic Services unique Blueprint Waste Assessment to uncover needs of the client and grow business. - Established long-term relationships with current and potential clients- Partnered with the operations team, when needed, to address customer services issues and provide solutions

Houston, Texas Area

- Managing the day-to-day operations of the office.- Organizing and maintaining files and records.- Planning and scheduling meetings and appointments.- Managing projects and conducting research.- Preparing and editing correspondence, reports, and presentations.- Making travel and guest arrangements.- Providing quality customer service.- Managing internet marketing and attained business leads and deals via internet marketing.

Houston, Texas Area

- Engaging with current and prospective clients to develop relationships and product sales.- Working with the VDN product team to understand the anti-vibration product portfolio, communicate market intelligence, and develop client solutions.- Manage client portfolios, sales pipeline, quantified forecasting, and sales metrics.- Track and Provide customer feedback on products. - Provide technical pre-sales support to clients- Collaboration with Wood Group VDN representatives to target new opportunities and to help generate sales. - Recognize prospects for the greater VDN organization.

- Supervised established client accounts – contacted clients regularly to establish effective working relationships; maintained relationships with the company’s customers.- Traveled the domestic U.S. building face to face relationships with clients to enhance business and scope out potential opportunities to dramatically increase revenue through large ops. - Within the first 4 months of being with the company, I increased sales for 2015 by $1.8 million. This was an unexpected increase in revenue. - This year so far we have had an increase of $2.5 million over last year due to my position in the company. - Wrote concise and effective customer proposals – Prepared sales contracts, proposals and presentations.- Analyzed market potential – Researched prospective customers and potential profit.- Checked quality of account services – Made regular status reports: follow-ups, closings and activities.- Controlled coordination of shipping programs – Oversaw delivery of products.- Reduced stock through specially developed sales activity.- Prepared effective action plans and schedules – Participated in marketing plan design and execution.- Took part in trade shows and other marketing events.- Perfected knowledge of product, market, and sales strategy.- Handled and resolved any complaints or concerns from customers.- Worked with company staff to effectively close sales; sales management, logistics, marketing, and tech-service.

Willis, Texas

- Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answered questions in person or on telephone; referring to other bank services.- Recorded transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.- Cross-selling bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.- Completed special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.- Reconciled cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.- Complied with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.- Maintained customer confidence and protects bank operations by keeping information confidential.- Contributed to team effort by accomplishing related results as needed.

Huntsville, Texas

- Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answered questions in person or on telephone; referring to other bank services.- Recorded transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.- Cross-selling bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.- Completed special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.- Reconciled cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.- Complied with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.- Maintained customer confidence and protects bank operations by keeping information confidential.- Contributed to team effort by accomplishing related results as needed.

Seasonal

Bachelor Of Business Administration (B.B.A.), Business Management And Marketing

Associate Of Arts (A.A.), General Studies

Education record