Christopher Townsend Email and Phone Number

Being responsible for IBMs relationship with Walmart gives me the opportunity to bring the best of IBM to Walmart everyday. It is truly motivating to collaborate with the largest company in the US and to know that we are contributing to Walmart's ability to help people save money and live better.

Chris is leading a team creating user-centric IT solutions for clients seeking competitive advantage. Common needs are hybrid cloud transformation, digital transformation, shift to ‘as-a-service’, and the use of cognitive, automation and analytics solutions to optimize IT infrastructure. He also leads the IBM Enterprise Design Thinking practice for IBM Services ensuring the right problems are solved for the most important users. Approaches include co-creation workshops, user research, strategy coaching, and prototyping for IBM’s largest services clients.

Develop and Deliver technology services, including outsourcing, cloud computing, technology consulting, security services, mobility services and technical support to new and existing clients in the Retail, CPG and Travel & Transportation industries.

Develop and Deliver technology services, including outsourcing, cloud computing, technology consulting, security services, mobility services and technical support to new and existing clients across Denmark, Sweden, Norway and Finland.

Responsible for IBMs global relationship with AP Moller Maersk and Danske Bank. Integrated the acquisition of Maersk Data and DMData into IBM. Leveraged the business consulting and technology services expertise from the acquired companies in the Transport & Logistics, Healthcare, and Consumer Products, and Banking industries.

Led a team of sales and delivery professionals to develop and deliver technology outsourcing solutions for new and existing clients in the Consumer Products Industry.

Develop and deploy simple, fast, financing solutions for Small and Medium Businesses to acquire technology directly from the supplier (like IBM) or through an approved Business Partner.

Transformed the IBM reverse logistics supply chain across the Americas, improving its efficiency, flexibility and scalability through the implementation of SAP and outsourcing re-manufacturing. Established e-commerce sales channels for returned equipment.

Created a data driven approach to maximize the yield of the leasing portfolio.

Led a sales team providing leasing and financing to companies across Texas, Oklahoma, Colorado, New Mexico, Arkansas, Kansas, Missouri, and Louisiana.

Priced large special leasing and financing bids and created pricing algorithms for handling all mid-lease and end-of-lease transactions.