Christopher Townsend Email and Phone Number

Provides network and desktop support to small companies.Provides web design and hosting.

Design and maintain databases used for various data requests by clients.Monitors databases to ensure optimal performance.Performs backups on a scheduled basis.Create reports requested by clients using Visual Studio.Load and create subscriptions on a SSRS Server.Create SSIS packages and batch files as necessary to load data into the databases.

Receive calls from FIOS and DSL customers and assisted them in resolving the concerns they called in about.Mainly troubleshot individual to small business Data, Voice and Video issues.Worked in an online capacity as well as offline. In an offline capacity I worked in a click to chat capacity as well as doing email account support. I worked on numerous in center projects that resulted in allowing increased productivity of the agents that were online.