Courtney Cerniglia Email & Phone Number

Sercante helps marketing and sales teams be successful on the Salesforce platform.We support growth-minded companies with strategy, technology and execution across every step of the lead-to-revenue process. This includes Pardot, other martech platforms, and all things Salesforce.Read My Posts on The Spot for Pardot: https://thespotforpardot.com/author/courtneysercante-com/

Digital Brand Strategy Consulting Services including: social media management, copywriting, case studies, copyediting, marketing plan development, branding strategy development, blog management, etc. Specializes in small businesses and with entrepreneurs who need to focus in on a marketing strategy working with the resources they have. Contact me for further information!

Appleton, Wi

Why I Contribute: To tell the stories of artists, of all kinds, who live authentic lives and serve as role models for us all to live as our best selves.Appleton Monthly is a local magazine servicing the Fox Cities and surrounding areas. A general interest publication, it covers a vast range of topics and highlights in the Fox Valley. It's purpose is to promote the active lifestyle and culture of the area while featuring local businesses. Each month I am responsible for the curation of the Art column. As Editor, I assist with editorial topics and author cover stories and special features. The Art column focuses on featuring local artists and what drives them to pursue their passions. I investigate the works of more than just what we consider art and delve into peculiar mediums and people flourishing in what they love. I've worked with the magazine since it began and have most recently enjoyed a promotion from Senior Editor to Editor. Contact me for opportunities to be featured in the Art column, job opportunities, story ideas, or advertising information.

Appleton, Wi

- Build, manage, and execute a marketing strategy and plan to engage customers with the C3 brand and affiliates.- Monitor the customer experience among sales, marketing and service to produce and maintain accurate and useful customer / product support content.- Responsible for all digital and print media and in-person experiences.- Proactively implement sales and service processes to improve the workflows of C3 teams.- Drive implementation of new CX platforms, specifically as Certified Salesforce Administrator and working within Global Shop Solutions.- Advocate on behalf of our customers to ensure a consistent and valuable experience at each touchpoint.- Develop custom recommendations and reports based on analytics that consolidate multiple client data workflows to reflect a unified view of the customer.- Encourage positive interactions with our users and inspire our teams.- Create communications to reflect the vision and direction of C3’s products and services.- Act as a liaison for all C3 customers, employees, and the greater community with the C3 brand.

Appleton, Wi

- Responsible for digital marketing management and content creation including: website, print media, social media, video production, blogging, branding, advertising, email marketing, public relations- Project Manager for implementation of CRM software, Salesforce (Salesforce Solo Administrator)- Manage internal communications to drive C3 Culture and direction alongside chief management and HR- Product Development and Management for Service Plan Project- Manage trade show strategy and marketing plan/budget

Neenah, Wi

Unite Marketing and Sales to showcase where our products will increase the quality of customers’ applications. I take feedback from my account relationships to manage transformation of our strategy in line with market trends and customer desires.

Neenah, Wi

Marketing Department - Led website development project including introducing a corporate blog- Evaluates product portfolio with sales staff for current & prospective markets- Creates industry-specific marketing strategies and corresponding content- Maintains web & social media strategies- Manages Customer Resource Management (CRM) design and usage company-wide- Handles all graphic design needs from signage to business cards - Manages tradeshow presence development, design, and exhibition- Manages blogging platform & all copywritingOperations Department - Manages non-conformances according to ISO9001 standards- Assists in the documentation of Standard Operating Procedures- Partnered with Customer Service for procedure improvement and training - Annually assists in physical audit process- Evaluates and drafts job descriptions and organizational structure- Manages travel for employees - Designs meetings and plans corporate events - Assists in recruiting, hiring, and training process- Certified Internal Auditor for continuous improvement

Bachelor Of Arts, Business Administration & Spanish

Activities and Societies: National Honors Society, President of Marathon Runners of UWSP, UWSP Concert Band - French Horn, Yoga &.

Leadership Management

Novogratz Award - Nominated by peers of Cohort Coda ‘Courtney hasn’t just gone through the motions, and she hasn’t kept her eyes on her.

International Student, Spanish

My final semester of college is spent at the UVa studying Spanish language, culture, history, art and geography. Additionally, assisted.