Royalty administration of individual writer, film/tv, corporate, special handling, jointventure/participation, cross-collateralized contract types. Adjustment processing and manualpayment creation. Address inquiries pertaining to matters of contract setup, copyright registrationand splits, royalty reporting, sync and mechanical licensing, payments, royalty portal. Collaboration with internal and external business partners pertaining to licensing, income source processing, legal, contracts, creative, finance, copyright registration. Statements for joint venture and participation contracts manually prepared, distributed and payments generated. Ad-hoc agreement analysis and reporting. Project representation and process improvement involvement. New portal project design and implementation involvement. Lead project owner for design, development, deployment and training of SAAS platform to support Client Services team. Partner with UMG Recordings finance, tax, royalty, legal departments for mutual clients with record and publishing relationships.

Accountability for strategic relationships and direction for client compliance. Contract review, products, pricing, services and plan design issues. Management reporting on deliverables, routinely assuming the role of strategic partner advocate/liaison/operational expert. Project management stakeholder representation, training development and delivery.

Service varied market types interacting with plan sponsors, recordkeepers, third party pension administrators, auditors, brokers and agents on retirement plan administration, plan operation, compliance, testing.

Partner with plan sponsors, third party pension administrators, auditors, brokers and advisors on contract administration. Reconciliation of plan assets, audit support. Contract performance and supplemental service terms and conditions. Compliance, regulatory issues, expense and risk exposure reduction. Project coordination and implementation.

Center operations support, resolving dispatch related issues, reviewing for adherence to procedures and customer commitments. Directed and instructed union clerical staff.

Artists schedules, contracts, licensing, album launches, tour development and execution, radio tours, merchandise development and sales. Tour marketing, leverage radio, TV, and print ads, partnering with booking agents, promoters, and artist managers. Radio airplay promotion, station promotions, advertising, trade magazines and websites, reports, billing, database development and maintenance, execution of radio campaigns, budgeting, distribution of communications and product to radio and industry.