I am a collaborative, customer-focused IT leader who's driven to be the reason why people are getting their work done faster, easier, and more efficiently. I make this happen through a multi-layered approach that combines user-driven application development for process automation and productivity-enhancing business process improvement using both lean and six-sigma methodologies.My career is defined by a number of successes, including:✭Building a high-availability, high-performance product configuration system to enable a mass-customization approach to large-scale manufacturing - a multi-million dollar project that resulted in a key building block of a Fortune 1000 company's order-to-delivery business process. ✭Leading a 45-member-strong department through a transformation from a simple quality inspection group into a value-adding team of consultants and mentors that guided engineers in the optimal maintenance of product configuration data.✭Repeatedly helping people realize their full potential through active engagement and positive mentoring, producing high-performing leaders from people who were previously seen as underperforming or incapable.