David West Email and Phone Number
David West is a Lead Agent, Team Lead at Fidelity Financial Corporation. Colleagues describe them as "Dave is a hard worker and great guy. I know I can rely upon him to remain professional, understanding, and timely when supporting our customers at their most vulnerable – when having a problem. No product is perfect, so having a great support team in place is critical for the total user experience. Dave gets that job done well." and "David reported to me on a multi-million dollar state project. David is an extraordinarily detail-oriented person who continually completes tasks in a timely manner without loss of quality to the project. He is extremely thorough and remains focused on given tasks until completion. His knowledge is coupled with his persistent ability to manage a project and follow-up to ensure accuracy and David is the kind of person that always gives his best. He is a team-player with countless… Show more"
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Lead Agent, Team LeadFidelity Financial CorporationOmaha, Ne, Us -
Licensed Insurance AgentBankers Life Jul 2024 - Present -
Client Support ManagerReva Technology Dec 2018 - PresentOmaha Metropolitan AreaConsultant -
Manager, Compliance, PrivacyFirst Data Corporation Apr 2013 - Dec 2018Greater Omaha Area -
Sr. Business Analyst Consultant At Carlson RezidorCarlson Rezidor Hotel Group Jun 2012 - Apr 2013Greater Omaha Area -
Business Analyst ConsultantTd Ameritrade Oct 2011 - May 2012Omaha, Ne -
Lead Business Analyst ConsultantSoftware Engineering Services Oct 2008 - Jul 2011Application/Site DesignApplication SalesBusiness AnalysisTeam Lead
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Consumer Enterprise Group Business AnalystFirst National Bank Of Omaha Nov 2007 - Oct 2008Requirements GatheringRelationship ManagementBusiness Case DevelopmentProject Management -
Business AnalystNelnet Jun 2006 - Sep 2007 -
Business AnalystTsys Feb 2006 - Jun 2006Meet with clients and or stakeholders to collect and document requirementsConsult clients on product functionality and implementationCompose technical Functional Specification documents Compose Feature Overview documents (high-level functionality overviews presented to clients)Develop use case models illustrating features and functionality Develop data-flow and process flow models for real-time data streaming & feature/functionality architectureMeet with development teams to review projectsCoordinate with project management for development and release of projects. -
Project ManagerGallup Dec 2004 - Jan 2006Managed the complete project lifecycle for new and maintenance development projectsManaged software development projects coded in: ASP .NET C#, Flash, and JAVA Databases used: SQL 2000, ORACLEDeveloped Vision and Functional Specification documents for multiple integration point productsDesigned functionality for multiple new applications. Collaborate with stakeholders and departmental executives to gather and document development requirementsApplication data flow modelingDetailed use case modeling for application development with multiple integration pointsUse case model development based on stakeholder requirements and overall application visionAll use case information approved by internal stakeholdersCoordinating and managing development and production resources Authored user documentation for internal and external users -
Product Analyst/Business AnalystCsg Systems Aug 2000 - Dec 2004Consulted client leadership on operational process improvement, change management, strategy development and implementation Reduced operational costs for clients by over $2,500,000Managed software integration projects for several clientsCoordinated project timeliness, training schedules, policy and procedure restructuringDeveloped presentations for internal and external staff at executive level and belowEstablished, monitored, and reported client metrics to senior/executive management -
Retail Banking OfficerUs Bank Feb 1998 - Aug 2000Managed loan referral program for three mortgage companies covering a four-state regionResponsible for broker relations, credit analysis, loan processing, and loan closingWorked with clients/staff to close fifteen or more loans per monthGenerated $5,000,000+ in new business during the 1999 & 2000 fiscal yearsTop Tier (top 10% sales nationwide) 1998Second Tier (top 15% sales nationwide) 1999
David West Education Details
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Distance Leadership, Business Management -
Finance & Banking
Frequently Asked Questions about David West
What company does David West work for?
David West works for Fidelity Financial Corporation
What is David West's role at the current company?
David West's current role is Lead Agent, Team Lead.
What schools did David West attend?
David West attended University Of Nebraska At Omaha, University Of Nebraska At Omaha, Wayne State College.
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David West
Customer Success | Driving Growth And Retention | Building High-Performing TeamsSan Diego, Ca -
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