Cecil Jose Email & Phone Number

Noida, Up, In

Mumbai, Maharashtra, India

Delhi, India

Hyderabad, Telangana, India

Fresh Prints is America's fastest-growing collegiate custom apparel company for six years in a row.- Handled 1200+ client escalations and ensured prompt and empathetic resolution of order issues, also preserving and enriching the overall client, printer, and sales team's experience with Fresh Prints.- Facilitated effective communication between all the stakeholders – inside sales teams, clients, and printers. Ensured valuable and useful feedback is shared with cross-functional teams to control the incoming order issues and improve employee performance.- As part of the pre-order team, actively oversaw growth and sales enablement by answering logistical questions, giving effective solutions, and providing support to inside sales and external sales teams which directly contributed to $50000 in revenue.- Implemented and gave insights into the creation of competent operations processes within the order-issue resolution team.

India

- Ideated and implemented a fundraiser project called ‘Help India Breathe’, which was aimed to raise funds for underprivileged sections of society to tackle the problems associated with COVID. Managed to raise and disburse funds worth INR 20000 organically.- Co-ideated – ‘Project Infinity’, which aimed to raise awareness by panel discussions and expert guest talks around subjects that are socially considered taboo such as job opportunities for transgenders and women in STEM etc. - Oversaw the hiring of interns and full-time employees by interviewing and creating job postings on LinkedIn and other websites.- Created a database of NGO’s for future partnerships. Onboarded and partnered with 8 NGO’s with on-ground operations pan-India after thorough research for project partnerships.

Dehi

Khoon is a Bengaluru-based, youth-led NGO that caters to more than 10000 blood requests every year. Khoon maintains a blood donor database of more than 150k people,-Reached out to influencers on platforms like Instagram and Facebook and made them aware of the cause and post about Khoon and the donor registration form on their handles.-Posted about Khoon on Facebook groups resulting in further donor registrations.-Helped to add 500 people to the existing donor database.

Greater Delhi Area

WIMWIsure - Disrupting the motor insurance sector by providing intriguing ideas and services in the (inspections) surveys of (renewal) break-in vehicles and claims management.-Managed daily operations by leading two teams of 10+ people dedicated to client calling and quality checks,-Projected growth using available data of previous month performances and increased no. of cases done per month on average from 5000 to 10000 during my work tenure directly impacting the revenue the organization earned.-Supervised community engagement among employees and recruitment to new roles as per the demand (inflow of number of cases done).

Kottayam, Kerala, India

-Understood the working of and used the CRM software - LeadSquared to manage and sort potential leads.-Contacted the above-said leads to sell the flagship Byjus K12 product generating 2 lakh rupees in revenue.

Noida Area, India

Nerdy Turtlez works as a freelancer recruiter platform as well as an assignment help platform to students in the USA, Australia, UK, etc.-Was part of the Rework team which handled the refund and rework requests of students.-Carefully worked to cut down refund costs to the company by studying each case and resolved any shortcomings from the company's part and student queries/worries.-Welcomed new additions to the freelancer network and allotted them projects.

New Delhi Area, India

Supervised the external team which performed at various decorated theaters across Delhi,Managed various teams from Delhi University in the inter college theater festival - Inter Rajpal.

New Delhi Area, India

Co-headed and co-conceptualized a team of 18 individuals which participated in different street play competitions including the home competition - 'Anhad'.

New Delhi Area, India

Successfully coordinated the internal fest of the Music Society - 'Crosswinds' which sees active participation of close to 10-15 colleges in and around Delhi University and an annual footfall of 500 people.Managed a team of 5 which managed to bring sponsorship and finances for the society and its events.

Bachelor'S Degree, Chemistry, 7.14

Activities and Societies: Fest Coordinator, The Music Society External Head, The Shakespeare Society Street Play Head, Sabha.

Chemistry, 10

Activities and Societies: Cricket Team Captain of KV Noida Head of Publications of KV Noida