Cecile Knight Email & Phone Number

Australia

Perth, Australia

Currently working on a Rio Tinto project, with an integrated team (Calibre/ Rio Tinto), my role description covers Onboarding new starters and general administrative duties.As an ICARE Champion (Rio Tinto wellness program) I also help to organise events throughout the year.

Mundaring

Brookwood is a boutique family real estate agency, established in the Perth Hills. Responsibilities:• Generate listings and sales to meet monthly targets and key performance indicators.• Build and maintain lasting relationships with co-workers, clients, agents and internal and external stakeholders.• Maintain and update the internal client network and database, ensuring all information is accurate.• Communicate and liaise effectively between clients, buyers and stakeholders to a mutual agreement.• Constantly maintain and uphold client confidentiality agreements, ensuring all data is kept secure.• Effectively respond to challenging situations, taking initiative to resolve conflict and diffuse situations.• Efficiently prioritise tasks according to current needs and requirements, effectively meeting challenging deadlines.• Compile data and submit reports, utilising internal management software such as REIWA, Price Finder and RP Data.• Negotiate, renegotiate and counter offers between clients to reach a favourable, mutually beneficial, outcome.• Coordinate key events between stakeholders including; Shires, REIWA, mortgage lenders and trades. Achievements:• Was ranked 13th by REIWA at the “Top Rookie” Monthly Awards in March 2016.• Completed yearly financial goal within 6 months in the 2017/2018 period.

Aprondisiac was started to encourage people with little or no cooking skills to get into the kitchen and prepare simple healthy and tasty meals. A kitchen site was provided for students to come to as well as at-home classes for those who weren’t able to visit the classroom or for special events. Responsibilities:• Manage the day to day operations of the business, develop and implement business and administration systems and procedures.• Research, trial and develop new recipes in order to teach to students, incorporating student feedback into lesson plans.• Develop and implement budgets, forecasts and financial projections, maximise growth and analyse cashflow.• Prepare, file and record documents, such as invoices, booking sheets and student information in an organised fashion.• Perform marketing efforts within the local community, preparing flyers, advertisement and creating online social media pages.• Manage internal and external stakeholder relationships, delivering business operations to agreed standards.• Organise and prepare budgets, cost control and performing financial reporting on business actions. Achievements:• Successfully liaised with the local Shire to comply with food, health and local regulations, standards, policies and procedures.

Smith Coffey provides a comprehensive range of financial services to high income professionals in the Healthcare sector. Services include: Accounting, financial advice, SMSF and investment portfolios, risk insurances and salary sacrifice. They have proudly helped thousands of medical, dental and net worth individuals grow, manage and protect their wealth. Executive Assistant (Nov 2008 - Mar 2010) Responsibilities:• Provide high level executive and administrative support to the Financial Advisor, organise and plan their schedule of appointments, organise bookings and cancelations, prepare documents, screen emails and highlight important correspondence. Responsibilities:• Liaise with departments and stakeholders to ensure contracts and documents are processed in a timely and accurate manner.• Provide friendly and efficient assistance, information, general advice and recommending resources to assist clients.• Organise insurance applications, superfund rollovers, superfund contributions and salary sacrifice on behalf of the Financial Advisor.• File documents and process information in conformation with the established company processes. Achievements:• Sharpened my organisational and conversational skills, liaising with various departments and companies, maintaining customer privacy.

Responsibilities:• Buy and sell assets according to the Statement of Advice, ensuring they completed in a timely and accurate manner.• Open and close customer and client bank accounts, investment portfolios and SMSF through the company system.• Perform filing, organising and data management in line with the in-house practices, updating records and the SUPERVISOR database.• Perform bank reconciliations, provide statements, invoices and required information to update accounts.• Ensure the compliance with legislation and partners standards, confirming all policy requirements are met.• Liaise with brokers, banks and Managed Funds to ensure all data is kept accurate and up to date. Achievements:• Promoted to Executive Assistant role from PPS Administrator, exceeding delegated tasks and was granted extra duties.• Received two pay rises in my first year of employment for my contributions and ability to perform job requirements to a high standard.

London, United Kingdom

Responsibilities:• Oversee the smooth and effective operations of the restaurant and bar facilities, ensuring OH&S policies are adhered to.• Respond to customer enquiries, requests and complaints in a friendly, approachable manner.• Monitor, mentor and coach the restaurant and bar staff in executive customer service standards• Mentor, induct and train new staff members, setting goals and key expectations for them to meet.• Prepare and organise staffing rosters, confirming shifts and arranging leave for staff members.• Ensure stock levels are kept optimal, maintaining stock quality and processing orders for additional items.• Ensure compliance with local Health and Safety regulations, adhering the restaurants set polices• Coordinate the maintenance of work to minimise hazards and the impact to customers. Achievements:• Working in London and Paris was one of my biggest challenges, learning a new language and adapting to a different cultureand style of food services.

Certificate Iv, Human Resources

This qualification covers: performance management process, HR functions, Industrial Relations, Recruitment, selection and induction.

Certificate Iv, Leadership And Management

This qualification revolves around communication in the workplace and how to build and maintain a high performing team. It covered.

Financial Services, Cert Iv

Diploma, Hospitality Administration/Management