soona is a content company that helps brands scale photo, video, & UGC. I build relationships with our clients and support content creation needs with personalized recommendations.

in this role, I own the client relationship through the full sales process. Engages with prospects and clients to take them through regulated sales. Navigate and resolve conflicts by making decisions and solving unexpected challenges. Builds a robust sales pipeline by hunting for new business and farming existing accounts. Uncovers and wins revenue opportunities by listening to clients and partners in each interaction. Identifies, qualifies, and closes deals that exceed targets

Took the growth opportunity to serve customers nationally by remotely working to take warm leads through the full sales process. Established credibility with prospects quickly by asking questions to understand their priorities and providing recommendations. Demonstrated depth of product and industry knowledge to enhance the customer experience. Aligned focus and recommendations to each customer while adhering to the corporate sales process. Documented the interactions with each client thoroughly to enable prompt, effective follow-up.

Relocated to North Carolina to explore graduate school opportunities and joined the onsite sales team. Worked to identify unmet customer needs and provided input to achieve results. Learned the products and additional value-adds to effectively add value to customers through the sales process

Full time role in the contact center serving commercial clients while completing an undergraduate degree. Applied excellent interpersonal skills to provide first-time resolutions whenever possible to business banking customers. Learned highly regulated products and services quickly to facilitate quality customer service. Fielded a large volume of customer inquiries effectively and systematically.?F