- Lead global team of program managers and facilitators onboarding and welcoming full-time employees during ServiceNow's largest growth to date- Responsible for overhaul of global orientation agenda- Serve as liaison to digital technology team, benefits, payroll, brand, employee comms, learning and development, workplace services, HRBP's, and others to ensure content is relevant and up-to-date- Lead content and new hire orientation experience for acquired employees, serve as consultant to intern orientation, and drive creation of orientation to high school students participating in our learning programs- Led team through period of intense change during work-from-home period driving change from in-person New Hire Orientation to completely remote orientation in less than 4 days

• Responsible for end-to-end strategy and successful execution for new employee onboarding across acquisitions at San Jose-based client• Served as acquired employee Events Manager & Logistics Lead

• Managed quarterly employee program offerings including New Employee Experience Program, Management and Employee Development Training, Employee Service Award Program, and global Employee Appreciation Events• Developed communication strategy for a network of available resources for 1,200 employees globally• Partnered with recruiting team to define referral program to improve candidate experience and establish a footprint in college recruiting• Drove adoption and enablement of employee wellness program • Established & chaired company’s community action committee, recognizing Ruckus as a company dedicated to the greater good of the community we live and work in• Developed and executed communications strategy targets to a worldwide, diverse employee population for 6 simultaneous acquisitions & divestitures• Authored and distributed "Weekly Buzz," the global employee newsletter. Worked cross functionally to gather content and write copy

• Served as Employee Events Manager & Logistics Lead for largest-ever Cisco acquisition, successfully onboarding 5,500+ employees in 26 countries in 11 months• Responsible for end-to-end strategy and successful execution for new employee onboarding activities in US, Canada, UK, France, Germany, Singapore, S Korea, Hong Kong, India, Israel• Forged strategic relationships with 100+ extended and virtual team members quickly to complete tasks efficiently and ahead of schedule Integration Employee Onboarding Communications Lead at Cisco Systems• Planned end-to-end strategy to onboard newly acquired employees, ensuring Cisco’s employee onboarding experience reflects Cisco’s core value of being the best company in the world to be acquired by• Analyzed integration customer, partner, & employee-facing communication needs for acquisition integration• Deployed and executed communications plan, developed templates, and provided user visibility Change Management & Training Manager at Cisco Systems• Developed comprehensive change management and training plan for major workstream & methodology changes within Corporate Development Acquisition Integration at Cisco• Completed specialized Methodology training for 14 functions including planning and delivery to over 300 Cisco integration employees• Designed and built website with training content for user visibility and updated as driven by requirements

•Responsible for end-to-end event marketing, promotion, and brand protection of Ringling Bros. and Barnum & Bailey, Feld Motor Sports, Disney on Ice, and Disney Live!•Created comprehensive marketing campaigns maximizing outreach into local markets, managing all operational and logistical concerns of engagement, as well as monitoring and reporting sales results of campaign•Specialized in the use of creative media with practical experience in crisis management response to adverse media coverage. Responsible for pitching unique stories to receive local coverage for time-sensitive events•Consistently outperformed sales targets and manage budgets to overachieve profit objectives•Exceeded paid ticket projections by 13% in 2009, totaling 123,000+ paid tickets despite economic downtown by creating out of the box marketing campaigns and responding to booming social media marketing•Created and managed sponsor, community, and public relations events including “Princess for a Day” with the Make-A-Wish Foundation, “Red Nose Run” in conjunction with the Kids Fun Run at Philadelphia’s Broad Street Run, Meet and Greet and Hospitality receptions for VIPs and local sponsors, “Elephant Brunch” / “Elephant Parade” in NYC•Controlled costs by negotiating contracts for staffing, security, local unions and permitting

Integrated Communications and Change Management Lead• Provided high value to client as Project Manager for a 60+ resource team for $1 billion public acquisition• Created internal and external project-wide communication deployed internationally• Addressed client business concerns and formulated strategic mitigation plans as necessary • Maintained and monitored $5 million expense budget for year-long SAP integration project• Managed overseas development team through design, development, and deployment stages of projectCommunity Lead• Organized wide range of company events including scheduling and managing holiday parties, luncheons, road shows, community service events, and office meetings• Proposed and managed event budget, contract, invoice, and logistics

• Contributed to soliciting over $35 Million for children with cancer by meeting with campus organizations, community businesses, large corporations to solicit donations, labor support• Acted as liaison between regional/national media, University Officials, and event VIPs• Managed detailed 48 hour event timeline, coordinating logistics needs for entertainment, accommodations, food service, & transportation of 6,000 participants• Produced a 5K race, Family Reunion Carnival, and Dinner Gala totaling over 6,000 invited guests• Coordinated efforts and delegated responsibilities to 500 volunteers who supported 700 dancers and 15,000 visitors over the 48-hour dance marathon• Collaborated to develop, manage, and participate in “THON Express” – a 135-mile, 15-person relay from Hershey Medical Center to State College, raising money and awareness for childhood cancer across Pennsylvania, currently in its 7th year

•Contributed to soliciting over $30 Million for children with cancer by meeting with campus organizations and community businesses to solicit monetary donations, labor support•Managed detailed 48 hour event timeline, coordinating logistics needs for entertainment, food service & transportation of 6,000 participants•Produced a 5K, Family Reunion Carnival, and Kick-Off dinner totaling over 6,000 attendees•Coordinated efforts of over 500 committee members to achieve common goals

- Implemented major sales campaign at Penn State University including direct mailing, cold calling, flyering, and career fair participation which led to top sales recognition, totaling over $1.05 million in revenue- Designed first-of-its-kind joint marketing effort with the university utilizing its retail outlets – bookstores, computer labs, and computer store - for demonstrations and direct sales with consumers - Established clever direct marketing campaign targeting students prior to on-campus arrival – building a broad and loyal customer base

Hired to produce unique event for School of Medicine Commencement Ball held in Heinz Field end-zone Negotiated contracts for local labor, professional lighting and tent rental, full-service catering, round-trip transportation, and band entertainment for 450 guests while successfully staying under $30,000 budget

Executed duties related to the General Teller role including issuing banks for ten food locations, providing change, banking out cashiers, and controlling a $20,000 manager's fund Utilized Cast Deployment System to assist Location Leader with labor maintenance Troubleshot Guest problems and concerns by providing exceptional Guest Service daily