Celeste Wilson Email & Phone Number

Massachusetts, United States

Downers Grove, Il

IT PROJECT MANAGER, PMODeveloped and delivered project schedules, plans and requirements for complex Oracle and Business projects. Defined a process and implemented change management and communication plans for each program. Presented all solutions to executives and achieved project goals. Selected Contributions:● Managed the Oracle GOP (Global Order Promising) 10-month initiative which reduced shipping times by 20%, reduced customer expediates from 700 to 32 per month and provided a solution to source a multi-distribution center network enabling $2M in freight savings.● Managed the Agile and Oracle EBS 7-month integration into the Cloud project which streamlined agile workflow processes and improved product management / engineering efforts by 15%.● Lead the Amazon Seller Central PRIME Certification and Wayfair Certification projects enabling same day shipping and 2-day customer delivery 100% of the time while reducing lead times and sales growth significantly.● Implemented four independent initiatives combining freight management, rate shopping, shipping system upgrade and freight /pay solution into one. This improved rate shopping from 5-7 minutes to ≥ 60 seconds, DC efficiencies, new audit / pay function, and freight accrual accuracy to 100%.

Downers Grove, Illinois, United States

IT PROJECT MANAGER, PMODeveloped and delivered project schedules, plans and requirements with McDonald’s cross-functional organizations. Presented IT solutions to executives and achieved project goals. Selected Contributions:● Completed the conversion of QuickBase project management tool to MS Project in EPMLive in SharePoint on time and under budget enabling more effective support of structural requirements.● Implemented change management affecting 300 employees and improved project adoption by 21%.● Increased administrative accuracy and time to deliver for 500+ global suppliers by consolidating legacy JDE system to Oracle-Agile Specification Management system.● Improved report generation 25% by automating supplier “fiber sustainability report” for McDonald’s.● Primary contributor on a change management task force, which selected an official methodology and defined a process to implement within the IT department.

Naperville Il

Lead Project Manager- Project managed the largest strategic initiative for CenturyLink’ s nation-wide network evolving 2000 network elements to the next generation platform; which resulted in $75M annual revenue.- Initiated and created the first Insides Sales organization to address an un-tapped market segment including defining target markets, scripting, and executing true cold calling.- Provided financial analysis to the Professional Services organization including weekly analysis by region, customer and forecast movement down to the part number and product line level.- Created a global Services SAP hierarchy aligning three disparate systems.

Naperville Il

Senior Manager, Business Operations - Created a quantitative coverage-mapping model, which due to its credibility was used to provide sales allocations for budgeting purposes to the product house business units and determine Sales headcount requirements by product division.- Assisted in the creation of the first PMO Office and rollout of Tellabs first Executive Dashboard focused on strategic initiatives and key performance metrics for our CEO and executive staff used as the benchmark for their corporate bonuses. - Successfully re-invented a product demo program which saved Tellabs $12M in equipment re-use and tax savings.

Naperville Il

- Provided Sales leaders with CRM pipeline coaching sessions and within one month increased pipeline visibility and accuracy by $400M. - Restructured and implemented a redesigned coverage mapping process which led to four new sales roles and HC reduction of 20% based upon optimized coverage models.- Lead a cross-functional team that reduced $40M of excess inventory down to $10M in six months.- Implemented a cross-functional team to address critical sku shortages which represented a potential $20M revenue risk by allocating equipment based upon account prioritization resulting in zero customers lost.- Established a cross-functional team to intelligently align our constrained resources to promote the growth of a strategic product family; results supported 100% of the demos and trials globally.

Naperville Il

- Drove the entire North America weekly revenue process for 50+ sales leaders, summarized qualitative business drivers and aggregated the results to all key parties.- Developed, distributed, maintained and enhanced 25 customized sales executive reports weekly.- Reduced manual report production efforts by 35% through automation.- Developed weekly and quarterly forecast accuracy reports by product and sales segment.

Naperville Il

- Defined the first global sales training strategy; which was benchmarked against best-in-class research to develop comprehensive training tracks for soft skills, product and technology by role. This curriculum drove the execution of 100+ courses a year with an average rating of four; maximizing a team of three employees. - Developed and executed three independent global competency assessments to analyze “soft” skills, technology and product capabilities, defined skill gaps and updated curriculums to ensure execution of relevant training programs. The competencies defined were tied to HR performance reviews.- Led the transformation from instructor led delivery to e-learning solutions. Developed the first internal e-learning training program resulting in a cost savings of $900,000 annually and over 2 years changed the mix of learning from 100% ILT to 55 ILT /45 web-based.- Developed and deployed the first learning management system (LMS) for sales improving logistics efficiencies by 30 percent.- Responsible for a $2M+ yearly budget with a 1% delta between forecast and actuals.- Defined, designed and developed a pre-bookings CRM pipeline tool (Salesnet) while providing ongoing training, coaching and process enhancements.- Task force participant representing sales through two (2) acquisitions, a reengineered global partner program, sales and marketing realignment and GTM strategy development.

Naperville Il

- Exceeded sales quota four out of the five years.- Rookie of the Year in 1996. - President’s Club winner for two consecutive years.- Internally awarded for customer forecast accuracy down to the sku level.- Displayed the ability to effectively work with teams to develop strategic and tactical account direction with major carriers; resulting in the negotiation of vendor exclusivity of two Tellabs flagship products valued at $80M over a three year period.

Lombard Il

- Developed and maintained a $1.3M quota which was 65% of the companies’ revenues per year for a start-up computer service company.- Authority to negotiate and define pricing parameters.- Initiated and generated a minimum of ten client meetings weekly, based upon 45-50 cold calls daily.- Exceeded annual sales quotas resulting in Sales Representative of the Year for four years.- Hired, trained, developed and mentored a five person sales staff.- Developed a telemarketing program including all training procedures.