Celeste Brown Email & Phone Number

Edmonton, Alberta, Canada

Social media and marketingContent creationNetworking acquisitionResearch and script writingProduction

Edmonton, Canada Area

Edmonton, Canada Area

• Collecting names and arranging a queue of customers waiting for assistance
• Addressing inquiries or directing customers to the appropriate departments
• Answering and directing calls from a 24-line switchboard amongst 6 different departments
• Taking cash payments, cash out
• Preparing refreshments for customers

Edmonton, Canada Area

• Cleaning, upkeep and basic maintenance of twelve unit building and grounds
• Responsible for preparing suites for new tenants to move-in, 24/7 availability for emergencies and professional service with tenants and contractors
• Rent collection and deposits, preparing ledgers for accounting, drafting and distributing notices, collecting and processing applications as well as lease agreements and addendums

Edmonton, Canada Area

• Building relationships with new clients and maintaining good relationships with existing clients
• Knowledge of a large variety of products and equipment
• overseeing production on 50+ orders and ensuring orders are completed on time and quality controlled
• Accepting and redirecting mail, arranging deliveries with courier service
• Putting together quotes, making up sales orders, bank deposits, making up intercompany, third party, and office supply purchase orders, posting payments (cheques, cash, credit cards, debit cards), closing out the day.
• Proficiency with Sage Simply Accounting, proficiency with Google Docs, data entry

Jasper, Canada

• Dealing with guest complaints, check-ins, check-outs
• Balancing the income from both the front desk and the dining room for the day, preparing the desk and the system for the following day
• Knowledge of the duties of all hotel departments as the Auditor is the only staff in the hotel at night
• Answering incoming calls and transferring them to the appropriate department
• Credit and debit transactions, cash handling, including float counting and balancing at the beginning and end of every shift, and deposits
• Ability to handle troublesome guests on my own and awareness of when security or police intervention is required

Edmonton, Canada Area

• Customer Service including returns, complaints, scheduling breaks for cashiers, and answering inquiries
• Processing grocery orders including scanning, code memorization, bagging, acquiring and inputting all necessary cards and coupons
• Knowledge of debit and credit transactions and cash handling
• Dealing with all varieties of people and constant contact with customers