Implement the vision through the efficient utilization of administrative systems, clear communication and the effective management of church resources – personnel, finances and facility. Lynchpin for continuity and stability of ministries by nurturing, shepherding and discipling to build strong relationships and teams amidst leadership transitions.o Provide strategic direction and leadership to Executive Leadership Team, 40+ staff and partnering ministries including counseling center and preschoolo Provide executive coaching to Church Governance Commission & Session (Board of Elders)o Collaborate with key governance structures and entities, comprised of various stakeholders, to implement the vision and mitigate risk in the areas of Staffing, Finances, Safeguarding and Ministry Programso Analyze problems and opportunities in the areas of staff, policies, equipment, facilities, finances, processes, to determine and lead modificationo Design and implement processes to improve donor stewardship, communication and engagemento Oversee Human Resources, including recruitment, retention, termination, benefits, staff culture and policy.

Cast vision, exemplified values-driven leadership, performance management and direction of four functional teams that provided supporter care (Donation Processing, Correspondence Processing, Communications & Production and Photo & Data Processing) responsible for delivering world-class donor operations.o Promoted strategic alignment of sub-teams and department to global strategy, while fostering a collaborative cross-functional team environmento Empowered staff and provided coaching while creating a purpose-driven cultureo Identified, enhanced and executed processes and systems, within Donor Operations and Donor Engagement (Customer Service), ensuring efficient, timely and accurate processing of informationo Oversaw all aspects of financial donations and sponsor & donor operationso Responsible for staff recruitment, development and discipline

Directed cross-functional teams and facilitated efforts to build new business strategies, streamline processes. Liaised with other Private Resource Development teams to identify and coordinate opportunities for better operational efficiencies, like overseeing Workplace Giving and leading system conversion from HEP Data to Double the Donation.

Responsible for supporting the Senior Director of Strategic Partnerships with creating, communicating, implementing, and sustaining strategic initiatives. As the functional manager for the team of 13, I provided leadership and oversight of the department, including serving as the budget owner of approximately $1.5 million. This was accomplished by leading cross-functional teams to drive key organizational projects that resulted in both the short and long-term growth of the organization. I was also responsible for the conversion of general donors to the next level of partnership, where they showed increased capacity and engagement in the organization through the understanding of the values, vision and purpose of Food for the Hungry (FH).o Led conflict resolution efforts transitioning team from fragmentation to synergyo Redesigned the budgetary process providing budgetary ownership to staffo Managed relationship with complex donors ensuring funding continuityo Led the Mid-Level, Planned Giving and Church Engagement departments, while serving as the liaison with Marketing, Public Resource Development and the Project Management Officeo Designed and implemented bi-annual reporting process for Major and Mid-Level Donors and Church Partnerships, in collaboration with Field Officeso Facilitated donor prospecting and identification, through enhanced use of DonorSearch and improved segmentation criteria

Planned and orchestrated strategic initiatives of the Field Operations team led by the Chief International Operations Officer and delivered systems to identify and communicate best practices in support of the Child-Focused Community Transformation (CFCT) programmatic model.o Led the CFCT Implementation Team across Africa, Asia and Latin America and the Caribbean, integrating sponsorship and grant funding to achieve donor and programmatic goalso Launched the creation of revised programmatic standards for sectorso Ensured a balance between Sponsored and registered children and global inventory to support US marketing and funding initiativeso Maintained criteria utilized for funding cycles to distribute income across 18 field officeso Facilitated meetings of the Board of Directors and provided logistical support as needed

Coordinated strategic initiatives as required by the Global Executive Office Chairman and Field Operations Officer

Provided oversight of FH Haiti and stabilized morale following local leadership crisis, by coaching and positioning identified leaders during the search for a new Country Director

Served as FH’s chief representative in Haiti, building culture based on Christian values among staff obtained via the handover (merger) of programs from another NGO. Enhanced finance processes, thereby improving cash flow, program continuity and staff morale.o Managed and lead a 10-person office and corresponding sub-grantees, essentially reestablishing FH’s presence in Haiti after 20+ yearso Oriented and trained staff and partners in the mission and vision of FHo Oversaw management of USAID grants and hosted US Grants Team to aid in management of portfolios and donor compliance and sub-grantee partners, particularly for PEPFAR funding

Served as interim lead in various roles at the national level, while supporting the Country Director in the presentation of deliverables in proposals, donor reports and innovative initiatives

Championed and provided general oversight three fields in the Latin America & Caribbean Region, in tandem with roles in Haiti and Bolivia

Elaborated and implemented rural microenterprise business plans, training farmers in enterprise management in collaboration with established NGO partnerships

Responsible for the oversight and processing of voluntary corporate actions, meeting daily time-bound deadlines for the accurate movement of securities on behalf of portfolio managers and their clients.