Céline B. Email & Phone Number

Londres, Angleterre, Royaume-Uni

London, United Kingdom

Manager of the Development team of 2 developers since promoted as Product Owner in January 2019. Tasked with delivering key projects for stakeholders, managing the Development backlog, acting as sprint planning facilitator and working with developers on ad hoc projects. Direct reporting line to VP Operations.Key ResponsibilitiesManaging the Development team (2 developers) to deliver stakeholders requestsDeveloping trusted relationship between IT and heads of Digital, Marketing, Editorial and Records Collaborating with department heads in London, NY, Tokyo, Beijing and DubaiManaging/prioritising product backlogs and training users on new featuresCreating BDD scenarios (using the Gherkin language) and defining user acceptance criteria, slicing features and writing user stories, testing and managing UATKey Achievement:Improved internal comms and transparency – mainly via sprint updates - release notes plus demos and dedicated comms for critical projects e.g. migration to the cloud (AWS)Delivered the Event app with a contractor: app to be used by GWR staff during mass participation events. As a result, an e-version of Terms and Conditions can be signed during the events, removing the need for paper forms, limiting risks and manual work.Managed the Calendar feature – created real-time communication between Salesforce and RMS linking record titles between the 2 systems and built an alert system in Chatter immediately notifying the commercial department of a clashing title as opposed to the legacy weekly update.Delivered the adjudicators management project by automating the booking of adjudicators for events. This eradicated manual errors and provided a clear analysis of costs and revenues for events. Nominated for a staff award once this project was delivered.Lead the Salesforce migration to lightning: defined the layouts with key stakeholders, trained users (Commercial, Finance and Legal departments), supervised personalised features migration.

London, United Kingdom

Paris Area, France

Supported 80 staff in the portfolio management department - technical update of the ‘Apollo’ portfolio management application and change management regarding the legacy intranet upgrade.Led requirements gathering - brainstorming sessions, workshops, interviews, user observation.Defined automation processes, user stories, created mock ups and wireframes and performed all UAT testing.Developed and executed 3 ‘brown bag lunch’ conferences with presentations by UX designers and Agile experts/coaches to convince management of the benefits of Agile methodologies.Delivered a workshop to develop best practice on slicing user stories (Elephant Carpaccio Kata).Achieved complete user satisfaction for the intranet within 10 months - developed of 3 iterations to fine tune the initial improvements of the application rejected by users.Credited as the team’s Agile sponsor and authored weekly newsletters to maintain awareness of these innovations in the SDLC process.

Paris Area, France

Project managed IT system upgrades and maintenance in the /rate risk management department focused on the application portfolio of non-due products.Implemented new risk-management products and categories, statistical flow models of assets and calculation of net present value.Defied the test plan, acceptance scenarios, scope/timelines, functional specifications and oversaw the UAT process.Successfully life cycle managed the SDLC for 2 applications.

Paris Area, France

Supported client-services, legal and support teams during the companies rebranding from GCAIM to GALIAN.Requested tender specifications for the brokerage tool and led UAT of new tools/features and defined the test plan.Successfully streamlined all client communications producing a compliant standardised process utilised department wide.

Paris La Défense

Managed daily stock trading client daily enquiries related to order status, securities, derivatives and tax calculations, market trends, IPOs and corporate actions and orders for stocks, bonds, mutual-funds and derivatives orders.Explained securities transactions and capital increases, takeovers, and dividends and introduced clients to bank’s special offers and incentives.Acted as ambassador for the bank at conferences, trade shows, and community events.Won the award for best customer service in banking in 2011 and 2012.Handpicked to deal with L2 escalated client concerns due to excellent client handling skills.

Paris

Performed risk-management for service-deferred settlement (SRD) and securities accounts and acted as liaison between all account activity functions – compliance, legal, middle office and client service.Analysed business functions of automated risk-management tools. Project led the risk-management efforts related to the online banking launch compliant with Basel II regulations.Performed the recruitment life cycle to replace the Head of Risk.

Paris Area, France

Partnered with major banking group to develop and coordinate training for banking, finance, and insurance professionals. Managed trading portfolio of industry professionals in ALM, risk management, and compliance.

Nîmes , France

 Monitoring of short term contracts (about 50 contracts): drafting contracts following a frame, records verification, authorizations, missing parts. Participation in the recruitment process, organization and management with systematic response to all applications (receiving 300 resumes per month).

Montpellier , France

 Project management: creation of the survey (40 questions) and presentation of the survey results to the steering committee. Recruitment, training and supervision of two persons to administer the survey during the showroom: during two days, 450 administered questionnaires (10% of visitors).

Certification Iqbba

Master

Mae

Maîtrise