AeroLeads people directory · profile
Celine Wallace Email & Phone Number
Senior Customer Support Agent at Hivebrite
at
Kiddom
1 work email found
@hivebrite.com
2 phones found area 844
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Support Agent at Hivebrite
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Celine Wallace? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Celine Wallace is listed as Senior Customer Support Agent at Hivebrite at Kiddom, a company with 198 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at hivebrite.com, phone signal with area code 844, and a matched LinkedIn profile for Celine Wallace.
Celine Wallace previously worked as Senior Customer Support Agent at Hivebrite and User Support Advocate at Kiddom. Celine Wallace holds Bachelor Of Science - Bs, Computer Science from Brooklyn College.
Company email context
Email format at Kiddom
This section adds company-level context without repeating Celine Wallace's masked contact details.
{first}@hivebrite.com
86% confidence
AeroLeads found 1 current-domain work email signal for Celine Wallace. Compare company email patterns before reaching out.
Profile bio
About Celine Wallace
Hey there! I’m Celine.I’ve dedicated the past couple of years to helping others as a Support Specialist. I learned a lot in the short time I spent as an educator and made my way to the SaaS scene. I enjoy spending my days investigating product related mysteries and am always looking to learn creative ways to ensure user happiness.
Listed skills include Web Design, Graphic Design, Photoshop, Mac, and 36 others.
Current workplace
Celine Wallace's current company
Company context helps verify the profile and gives searchers a useful next step.
Kiddom
11 roles
Celine Wallace work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Agent
Current
Jun 2021 - Present
User Support Advocate
Nov 2020 - Jun 2021
Product Support Associate
- Worked closely with the Engineering team to complete end to end testing each release - Managed over 100 daily customer inquiries via email - Maintained a close feedback loop with the Product, Design, and Engineering teams to diagnose issues and highlight bugs
Nov 2019 - Nov 2020
Product Support Specialist, Organizations
- Provided tier 2 technical support for users and internal team members - Managed the resolution of issues by filing and triaging bugs or product improvements with the Engineering and Product teams - Advocated for customer needs and actively provided recommendations for product and process improvements
Feb 2019 - Nov 2019
School Support Specialist
- Assisted school administrators with software issues via support tickets on Zendesk.
- Maintained a 97% satisfaction rating while solving around 570 tickets per month.
- Partnered with the Customer Success team to create a training schedule for new hires.
Oct 2017 - Nov 2019
New Programs Specialist
- Scheduled and performed onboarding calls while responding to client issues and requests via email - Managed multiple app customizations, maintenance, and submissions process to the Google Play and iOS App Stores - Tracked user-reported bugs and worked with the Product, Support and Tech teams to fix client reported issues
Jul 2015 - Nov 2016
Holiday Customer Service Representative
- Encouraged customer acceptance of company products, services, and policies.- Efficiently handled customers in a courteous and professional manner.- Completed sales and encouraged the purchase of similar products.
Oct 2013 - Feb 2014
Teaching Assistant & Graphic Designer
Department of Education and NYC College of Technology collaboration.Queens Hospital Center | Volunteer/Graphic Design Intern | 07/12 – 02/13- Assisted in the successful filming of an emergency drill.- Edited film and audio segments using Adobe Premiere Pro, After Effects or Soundbooth.- Answered phones, responded to inquiries, took messages and routed.
Sep 2010 - Feb 2013
Junior Web Designer/Team Lead
- Managed a team of student designers tasked with the redesign and expansion of the existing school website.- Drafted, reviewed and finalized information for teacher profiles.- Delegated tasks to each designer and presented the completed design to supervisors.
Nov 2009 - Jun 2010
Cashier
- Provided a friendly atmosphere, greeted customers and maintained solid product knowledge.- Assisted in inventory replenishment.
Aug 2009 - Feb 2010
Team & coworkers
Colleagues at Kiddom
Other employees you can reach at kiddom.co. View company contacts for 198 employees →
AR
Abdullah Rawal
Colleague at KiddomGulgasht Colony, Punjab, Pakistan, Pakistan
View →
NN
Nick Nguyen-Dunn
Colleague at KiddomRoseburg, Oregon, United States, United States
View →
CL
Christopher L.
Colleague at KiddomSan Francisco Bay Area, United States, United States
View →
BH
Beau Herron
Colleague at KiddomDenver Metropolitan Area, United States, United States
View →
JK
Jeff Korte
Colleague at KiddomCorona, California, United States, United States
View →
JP
Joelle Pomraning
Colleague at KiddomWalla Walla, Washington, United States, United States
View →
MS
Maniel Shah
Colleague at KiddomUnited States, United States
View →
KT
Kathryn Teel, Med
Colleague at KiddomDenver Metropolitan Area, United States, United States
View →
AB
Amanda Brindle
Colleague at KiddomGreater Sacramento, United States, United States
View →
KN
Kerry N.
Colleague at KiddomUnited States, United States
View →
Abdullah Rawal
Colleague at KiddomGulgasht Colony, Punjab, Pakistan, Pakistan
View →
NN
Nick Nguyen-Dunn
Colleague at KiddomRoseburg, Oregon, United States, United States
View →
CL
Christopher L.
Colleague at KiddomSan Francisco Bay Area, United States, United States
View →
BH
Beau Herron
Colleague at KiddomDenver Metropolitan Area, United States, United States
View →
JK
Jeff Korte
Colleague at KiddomCorona, California, United States, United States
View →
JP
Joelle Pomraning
Colleague at KiddomWalla Walla, Washington, United States, United States
View →
MS
Maniel Shah
Colleague at KiddomUnited States, United States
View →
KT
Kathryn Teel, Med
Colleague at KiddomDenver Metropolitan Area, United States, United States
View →
AB
Amanda Brindle
Colleague at KiddomGreater Sacramento, United States, United States
View →
KN
Kerry N.
Colleague at KiddomUnited States, United States
View →
3 education records
Celine Wallace education
Bachelor Of Science - Bs, Computer Science
Brooklyn College
Bachelor'S Degree, Career And Technology Teacher Education
City Tech, Cuny
High School, Web Design
Thomas A. Edison Cte High School
FAQ
Frequently asked questions about Celine Wallace
Quick answers generated from the profile data available on this page.
What company does Celine Wallace work for?
Celine Wallace works for Kiddom.
What is Celine Wallace's role at Kiddom?
Celine Wallace is listed as Senior Customer Support Agent at Hivebrite at Kiddom.
What is Celine Wallace's email address?
AeroLeads has found 1 work email signal at @hivebrite.com for Celine Wallace at Kiddom.
What is Celine Wallace's phone number?
AeroLeads has found 2 phone signal(s) with area code 844 for Celine Wallace at Kiddom.
Where is Celine Wallace based?
Celine Wallace is based in New York City Metropolitan Area, United States, United States while working with Kiddom.
What companies has Celine Wallace worked for?
Celine Wallace has worked for Kiddom, Hivebrite, Theskimm, Schoolmint, and Booker Software.
Who are Celine Wallace's colleagues at Kiddom?
Celine Wallace's colleagues at Kiddom include Abdullah Rawal, Nick Nguyen-Dunn, Christopher L., Beau Herron, and Jeff Korte.
How can I contact Celine Wallace?
You can use AeroLeads to view verified contact signals for Celine Wallace at Kiddom, including work email, phone, and LinkedIn data when available.
What schools did Celine Wallace attend?
Celine Wallace holds Bachelor Of Science - Bs, Computer Science from Brooklyn College.
What skills is Celine Wallace known for?
Celine Wallace is listed with skills including Web Design, Graphic Design, Photoshop, Mac, Microsoft Office, Creative Writing, Indesign, and Dreamweaver.
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