Collected data and troubleshooted in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to engineers.Monitored and ensured functionality of mobile service robots in a hospital environment. Worked alongside the hospital staff and engineering team while assisting a cutting-edge fleet of robots. Helped design and implement processes as the organization scaled.

Worked with a team to develop and propose a marketing strategy that aligned with overall business goals and current projected trends. Identified Key Performance Indicators related to the marketing strategy and how to track them. Consulted with the CEO using a project management framework including communication, teamwork, presentation, and technical skills.

Monitored robot diagnostics to effectively troubleshoot errors and ensure smooth operations. Was direct support for various demos, proof of concepts, and new launches. Aggregated and annotated data for daily reports. Filtered through data and reported anomalies to customer through automated service. Worked cross functionally with engineering, operations, and the specialist department using Slack and Google platforms.