Cesar Martinez Email & Phone Number

Providing senior hospitality leadership with over ten years of experience as an operational manager, I am adept in administrative and financial oversight, team building, and revenue generation. My experience has afforded me the well-rounded skill set necessary to oversee and enhance Loews Regency food and beverage operation at Park Avenue.

Denver Metropolitan Area

As General Manager of Early Bird, I led and directed one of the top-rated Breakfast/Brunch houses in Colorado. With nearly daily press, assisting first responders work-force and extensive international guests, the property's atmosphere was electric, and the professional standards were unparalleled. Service standards were far ahead of industry standards, and attention to detail was flawless. As lead command of our employees, my role was dauntless and richly rewarding.

New York, United States

Arguably the most iconic of New York’s hotels, at The Plaza I am responsible for creating seasonal specialty cocktails and for being able to work seamlessly across the hotel's three five-star bars.Also, took on the Beverage Manager roll by performing the requisitions, ordering list and planing for future events while working with our budget for maximum profitability.

New York, United States

• Advanced to a functional consultant for J.D. Edwards OneWorld® and World products in Manufacturing and Distribution.• Supported Inventory, Capacity Requirement Planning, Master Requirements planning, Shop Floor, PDM,Configurator, Forecasting modules, as well as taught application classes.• Provided frontline phone and email assistance to clients in the US, Canada, Europe, and Latin - America, including user and C level management.• Researched problem isolation, troubleshooting, and testing client issues.• Provided support for marketing consultants on client demonstrations.• Prioritized and provided solutions to client application issues in a timely manner.• Worked with development to solve software problems and created software SOP "White Papers" in HTML.• Facilitate OW on several platforms such as Oracle, AS/400®, SUN, NT, HP 9000™, RS6000, JAVA, HTML, and Windows for NT. Microsoft® Word, Excel, PowerPoint, Access, Exchange, Outlook, and Lotus Note.• Primary responsibility was to support Manufacturing & Supply Chain departments, troubleshooting, educate user on software limitations, and customization capabilities.• Managed project scoping, planning, testing, implementation, and maintenance of the DSI DCLink dataacquisition, and bar-coding systems interface.• Analyzed existing policies and procedures to improve product coding, system data workflow, reporting.• Provided training on how to identify automation opportunities to maximize software capabilities.• Worked with process owners to develop the System Requirement Specifications (SRS), and ProjectRequirement Specifications (PRS) to meet operations and business needs.• Created customized user manuals for specific work shifts and work functions based on customerworkflow/needs.• Worked closely with IM Compliance, System/Process Owners and QA to develop validation requirements that were practical and followed industry and regulatory guidance.•Point of Sale (POS) troubleshoot specialist.