Direct field sales, assisting customers to solve their strategic business communication priorities.Sell across portfolio of wired services, mobility, business mobility applications, and cloud solutions.

Very effective with assisting Retail managers and RSCs with driving IRU , CRU and Business Applications sold in COR. Responsible for activating and upgrading IRU customers of existing, contracted AT&T business customers. Responsible for meeting assigned sales goals, communicating progress with B2B/sales management and full support of assigned accounts. Work with Retail Store to provide guidance ,advise on Small Business account selling and Small business Applications. Presenting Applications to customers on site, troubleshoot applications activations, and assist RSCs overall in the process of offering and selling Business Applications. Other duties Include: Attend B2B Team meetings, Accompany B2B reps to clients, Gain the trust of the client, Gain the trust of the B2B teams for more account relationships, Resolve escalation issues quickly, Establish table/vendor days onsite to offer our products, and increase IRU attachment. Responsible for activating and upgrading IRU customers of existing, contracted AT&T business customers. I have been successful at developing relationships and partner with local and national B2B organizations to help drive IRU business, and sell Business applications. Also I have been successful at developing, documenting and sharing best practices to sell targeted wireless data solutions.

I work for the Mobility division of AT&T, as an IRU Representative ,primarily a Small Business Mobility consultant for a number of South Fl. stores, in ddition my customers are employees at companies that have at&t as their provider; I coordinate and offer the benefits /discount employees of that company would receive, . In my previous position at AT&T, as an Account Executive i am responsible for maintaining a number of business accounts, and hunt for new accounts.

Responsibility directly related to making sales, including meeting with customers at customer site, communicating with customers via phone, teleconference, e-mail. Related to proposed solutions/ sale,. Cold and Warm calling from support resources, and identifying sales opportunities. Researching customer business to identify customer sales opportunities.. Developing new accounts and responsibly maintaining a base of existing accounts. Utilizing Consulting Selling Skills to close accounts .Knowledge of Phoenix , Telegence to complete sales, and provide existing account maintenance.

As a business Account Excutive for Small business division I was rsponsible for sales and maintenance of accounts on an assigned territory.

Successfully obtained properties to sale, by making presentation to potential sellers, and selling my skills as a professional. * marketed properties using the latest technology and trends; (multi- picture listing, video listings, space-staging, internet selling, etc). * Provided clients scheduled updates and advise on progress of the sale of their properties.. * Mentored new Realtors in soft skills, client consulting skills, and legal sales- procedures. * Negotiated property sale transactions.

Station Training and FAA qualifications coordinator Schedule, administer, monitor and record FAA (Federal Aviation Administration ) required training for Customer Service and ramp personnel. * Total number of employee records to maintain: 245. * Provided records of compliance on timely manner to station management. * Attended safety and compliance meetings with Dade County Airport ramp safety officials to ensure United Airlines compliance. * manage and mitigated safety infractions imposed to UA ramp personnel and Jetbridge operators by Dade County Authority.

Teaching Professional concepts to Customer Service Employees. Professional Concepts include: FAA check-in regulations, United Airlines procedures and regulations, computer process and soft skills from curb check-in to gate boarding. * Teaching International Customer documentation requirements, cultural sensitivity and awareness. * Teaching irregular operations procedures and passenger communication and processing during irregular operations. * Teaching Baggage Service Standards and procedures to domestic and international stations. * On site training as well as on the job training support in China, Hong Kong, Argentina, Chile, Peru, Venezuela, Mexico, Trinidad & Tobago, Brazil.

When employees of United Airlines bought the company, became part of the group of 6 presentors to go to different cities within the US Mainland and Hawaii to explain to groups of 80 to 90 employees at a time the details of "United ownership program". Working with a team of professional public speakers, an actor and an English professor polished my public speaking abilities and presentation skills.