Ceyda (Jada) Yetkiner, Cpacc Email & Phone Number

www.mythsofyore.com

Ontario, Canada

Kitchener, Ontario, Canada

Delaware

• Developed brand and marketing strategies and generated marketing collateral, including pitch deck and sales deck, consistent with the brand
• Liaised between clients and product team to translate feedback into quantifiable improvements and deliverable points on the product roadmap
• Reviewed and revised all freelance course curricula, content, and sources for quality, consistency, accuracy, and branding
• Scouted new talent to grow the content team, training new hires on in-house… Show more
• Scouted new talent to grow the content team, training new hires on in-house content management tools and content research strategies
• Identified trending courses, and researched and published over 45 lectures completed by more than 5000 users Show less

London, England, United Kingdom

* Designed user flows, developed basic algorithms, and wrote copy to develop Fitwell's voice- and text-based chatbot, Hailee* Managed the Chatbot Team, including learning a third-party chatbot system and sufficient level of JSON to assist with the development of functions and flows the position demanded* Analysed user interactions with the chatbot and app.

Istanbul, Turkey

* Wrote copy for the company’s 12 distinct fintech products and mobile applications, including marketing collateral to be used in international expos* Tested customer behaviors, determined difficulty points, and improved user experience by developing and improving UI content* Contacted clients and wrote business analysis documents to help the development.

Istanbul, Turkey

* Supervised a customer support team of 12 individuals, helping them access tools to strive for success and excellence in their roles* Managed the daily duties of the support team, aiding in the completion of the team’s tasks and resolving escalated disputes* Created and trained the night and evening customer support teams, making sure the team had the.

• Supported the Media Coordinator and the Events Coordinator fulltime in promoting the organization and planning national and international events
• Researched human rights violations in current media outlets and academic publications to help strengthen current projects and raise awareness
• Translated documents into Turkish and English to support the presence of Amnesty International in Turkey and to improve communications with the community
• Communicated with prospective donors and… Show more
• Communicated with prospective donors and universities to inform them about Amnesty’s projects and to help them to understand the significance of Amnesty’s work in the human rights field
• Led the social media campaign for a collaborative project between the International Committee to Ban Landmine and Amnesty International in order to increase awareness and attendance for the annual international.

London, Canada Area

• Launched the club, based on having recognized a need in the University community
• Wrote a club proposal, club constitution, and event proposals for approval by the University Students’ Council
• Planned events and ran club activities to bring the student community together
• Contacted local radio, newspapers, organizations to promote the club
• Collaborated with other local University teams and organizations to understand each others’ missions and to support their goals where… Show more
• Collaborated with other local University teams and organizations to understand each others’ missions and to support their goals where possible

London, Canada Area

• Communicated with students in order to support their learning and meet their educational needs
• Organized course and research material to make it accessible to students
• Marked assignments to understand the individual needs of students and tailored supplementary materials accordingly

Certificate, Adult Learning & Development

Diploma, Not For Profit Management

Bachelor Of Arts (B.A.), Honors Specialization In International Relations

Diploma Program, Pre-Health Science