Christopher Frank Email & Phone Number

New York, United States

This role is an opportunity to elevate insights from a mere function to a transformative capability. PSB, with a remarkable 40-year track record, supported by a team of 100 dedicated researchers and data scientists and bolstered by an impressive portfolio of leading brands, PSB has consistently demonstrated unparalleled expertise in addressing complex, global challenges.Joining PSB is an incredible opportunity for me to leverage my frontline experience as a corporate researcher and… Show more This role is an opportunity to elevate insights from a mere function to a transformative capability. PSB, with a remarkable 40-year track record, supported by a team of 100 dedicated researchers and data scientists and bolstered by an impressive portfolio of leading brands, PSB has consistently demonstrated unparalleled expertise in addressing complex, global challenges.Joining PSB is an incredible opportunity for me to leverage my frontline experience as a corporate researcher and collaborate with the talented PSB team to drive even greater innovation, expand service offerings, and enhance the overall client experience. Show less

New York, United States

Teach how to make bold decisions with imperfect information. Using an immersive approach, coach teams and executives on how to improve critical thinking skills. Share practical tools and techniques to quickly extract, compile, and synthesize information to make smarter, profitable decisions.

New York, New York

Partnered with CMO, Regional Market Leaders, and Business Unit GMs to influence marketing strategy, product innovation, and communications with voice of the customer (VOC) insights to secure next-generation customers. Reimagined how insights teams operate, including what they deliver and how it is reported, to drive greater adoption of recommendations. Championed innovative solutions and systemic reforms for large and small brands while mastering the art of navigating through uncertainties… Show more Partnered with CMO, Regional Market Leaders, and Business Unit GMs to influence marketing strategy, product innovation, and communications with voice of the customer (VOC) insights to secure next-generation customers. Reimagined how insights teams operate, including what they deliver and how it is reported, to drive greater adoption of recommendations. Championed innovative solutions and systemic reforms for large and small brands while mastering the art of navigating through uncertainties, sparking a wave of new campaigns, product innovations, and brand strategies. Show less

Redmond, Wa

Led a global team (100+) with a $32M research budget, delivering new product development, UX, messaging, loyalty, segmentation, and satisfaction insights. Fostered relationships with senior leaders to support customer-relevant decisions. Delivered and executed quarterly business unit reviews that drove the efforts of the 60,000-person sales team.

Consulted across industries and markets on behalf of a boutique consulting firm, learning the importance of flexibility and focus in fast-paced environments with consumer, technology, and financial clients. Delivered an end-to-end continuum of on-demand business research, custom market analysis, strategic intelligence, and product development insights. Grew the book of business from $1.2M to $14M (11x).

New York, United States

Built strong consultative skills around issue identification, problem structuring, analysis, and developing actionable recommendations at this global professional services company that provides a wide range of services and solutions in strategy, consulting, digital, technology, and operations. Worked with leading brands and government clients including AT&T, Pepsico, Minnesota State Lottery, and Pennsylvania DOT.

Master Of Science - Ms, Business, Management, Marketing, And Technology Management

Activities and Societies: Stanley Fellowship for Business and Leadership

Bachelor Of Science - Bs, Marketing Technology Management