Christopher Garlock Email & Phone Number

Missoula, Mt , Us

Prospect, develop, negotiate, and close enterprise-level deals under MEDPICC framework with new organizations and foundations. Craft and present live product demos custom tailored to value propositions for social impact leaders and C-Suite decision-makers.

Bellevue, Washington, Us

Seattle, Wa, Us

Prospected, developed, and closed enterprise-level deals with Microsoft Partners. Negotiated contracts. Backup, SaaS and Migration subject matter expert, demoing all products to SVP and C-level audiences.

Bellevue, Wa, Us

Aggressively develop new opportunities from prospecting to final close. Drive revenue through Challenger Seller model.

Sunnyvale, California, Us

Aggressively hunt for new business opportunities in SaaS, VoIP, and Hosted Exchange spaces. Leverage SaaS value propositions and strategic relationships with stakeholders to maximize expansion revenue in existing accounts. Key contributor to team responsible for all Costco Business Phone deals. Adviser to Marketing team to maximize lead generation. Represent Intermedia at industry conferences and trade shows.

Managed account upsell pipeline, prospecting, lead qualification, implementation, and renewal. Primary emphasis on consultative sales, contract negotiation and driving lasting relationships with top C-level and VP stakeholders. Proven track record of hunting down new revenue in existing accounts, and landing new logos.

Foster City, Ca, Us

Worked with a broad client base as a trusted strategic advisor for SEO, social, and site-based marketing efforts. Managed integration rollouts partnering with engineering and sales teams. Drove adoption, upsell, and renewal of up to 44 midmarket clients. Attained 95% customer ARR retention, and 115% combined retention/upsell ARR (beating goals by 5% and 15%, respectively) across a $332k+ annual book of business. Maximized ROI for clients in line with their digital marketing goals using the BrightEdge platform. Ran diverse training programs and presented Executive Business Reviews to all levels within client organizations, from marketing generalists to C-Level executives. Administered all accounts through use of Salesforce and Gainsight, identifying and proactively remedying issues. In addition to normal responsibilities, was a key contributor to BrightEdge’s Share16 conference, acting as primary liaison between Marketing and Client Services to drive paid attendees to 103% of goal.

Seattle, Wa, Us

Responsible for integrating nearly 20% of new 3P and B2B Automotive, and over 80% of new 3P Industrial/Scientific sellers. Led seller training calls and continuing seller support as a subject matter expert. Created and executed live as well as on-demand training webinars to educate sellers about the Seller Central e-commerce platform. Identified sellers post-launch and executed strategic business development and account management outreach to drive performance. Built relationships with top sellers to drive upgrades to Sponsored Products and Fulfillment by Amazon premium programs, exceeding established quotas. Led teams in Costa Rica and India dedicated to abbreviated launches and file builds. Partnered extensively with Sales and other teams to identify and develop value for potential and existing customers. Owned tracking of seller integration metrics and success through Salesforce.com and internal databases. Active driver of efforts targeting meaningful drops in store listing defects across multiple categories. Developed and owned a new process and associated collateral for launching all small Auto sellers, increasing launch efficiency by over 30%.