Chad Schwinghammer, Cissp Email & Phone Number

Saint Paul, Mn, Us

Minnetonka, Mn

Senior Security Consultant for Xigent, an IT solutions and services partner for mid-market and enterprise-level organizations seeking to achieve strategic business goals. Xigent specializes in Infrastructure Solutions, Security Services, and Full-Stack Observability capabilities tailored to solve business challenges via a Result Driven IT approach.

St Louis Park, Mn

Principal consultant for the Cybersecurity and IT Consulting practice. Focused on recurring fractional CISO and CIO engagements and IT/Business Consulting project work for clients in several industries, including manufacturing, non-profit, financial, health care, legal, and other professional services. Generate opportunities for the sale of additional Loffler products and services. • Serve as Loffler’s CISO and coordinate activities of the Information Security Management Team.• Spearhead Loffler’s SOC2 readiness project in preparation for a SOC2 Type 2 audit. Conduct gap analysis and develop a remediation plan.• Assess clients’ administrative, physical, and technical security controls annually and use findings to implement and manage information security governance programs.• Build and manage 5-year IT budgets for clients, including routine life-cycle management, roadmap initiatives, and planned major equipment, software, and cloud investments.• Coach clients’ organizational leaders and IT staff on IT governance, accountability, life-cycle management, risk management, and other strategic issues.• Oversee defined projects and make recommendations related to definition of application requirements, staff efficacy assessment, technology gap analysis, and IT strategy alignment.• Conduct business impact analysis for clients and use findings to draft Business Continuity Plans.• Draft Incident Response Policies and Plans and facilitate Incident Response tabletop exercises.• Designed the toolkit used by the team to manage client engagements.• Present to executive leadership teams and write team’s assessment reports.

Bloomington, Mn

Directed all technology service delivery functions for St. Cloud, MN and Bloomington, MN offices for a privately-held professional services firm providing business consulting, financial services and technology consulting for small and mid-sized organizations. Managed a staff of up to 15 employees and accountable for operational budget. As member of 23-partner group, set vision and direction for enterprise including business strategy development, SWOT analysis, and Go-to-Market strategy.• Delivered year over year growth in services billings of 16% while holding cost of services labor to 2% annual growth in 2011.• Integrated operational teams and processes following merger of Techfluent business with KDV, minimizing impact to clients during the transition.• Managed move of Techfluent business during consolidation of three separate offices to one location in Bloomington, improving workflow and consistency for staff, while enabling uninterrupted employee productivity during the move.• Led integration of billing processes and HR benefits / compensation as well as data consolidation across PSA (Professional Services Automation) platform following merger, enabling combined team to operate with common processes.• Collaborated with firm’s Director of Operations to develop IT strategy, lifecycle management, support processes and procedures, and IT budget, creating a stable environment and a platform for future IT initiatives.• Managed relationship with firm’s largest Technology account ($190K in services and $100K in product annually); worked with client leaders to develop IT strategy and create on-site IT Department.

Minneapolis, Mn

Techfluent was a provider of IT services to small and mid-sized businesses including strategic IT planning, systems integration, infrastructure implementation, and technical support. Merged with KDV in 2009 and became an equity partner.• Actively participated in all strategic decisions including the selection of target market focus, service offerings, and employee mix, leading to consistent and steady annual revenue growth. • Directed IT service delivery including Helpdesk management (remote and on-site), supervision of Tier 1 / Tier 2 / Tier 3 field engineers, project planning / management, routine customer visits, and adhoc support.• Interviewed and hired highly skilled technical employees. Provided development opportunities and retained employee group with minimal turnover based on industry standards.• Managed Human Resources function. Developed Employee Handbook and selected and administered employee benefits. Administered Worker’s Compensation, COBRA, new hire process, new hire orientation, and performance review process.• Established and managed accounting processes including monthly invoicing, accounts payable, sales / use tax reporting, corporate taxes, and payroll processing. • Researched and acquired outside financing for business development. Managed banking relationships.• Selected as project manager for implementation of PSA software. Developed and documented support processes; designed templates; and served as SME for ongoing software administration.

Golden Valley, Mn

Performed work as an independent consultant on long-term client engagements. Engagements included:• Performed infrastructure and end-user support for 20,000 users on 29 Lotus Domino 4.6 servers for a manufacturing company. Supported 2,500 remote users and associated server hardware, such as modem racks and Digi RAS products. Coordinated software testing and upgrade plans with other operational teams.• Provided operational support for 37 Lotus Domino 4.5 servers for an international finance company. Built Compaq Proliant servers, including all hardware and software. Collaborated on capacity planning and performance tuning of servers. Created new procedures and documentation for daily administrative tasks.

Minneapolis, Mn

Lotus Notes Engineer and Business Solutions Analyst for a regional IT consulting firm. Client projects included:• Performed user migrations from cc:Mail / Lotus Organizer 2.1 servers to Lotus Notes 4.5 / Windows NT servers for an international food company. Supervised Lotus Organizer 97 GS pilot group for potential integration with Lotus Notes calendar and scheduling environment.• Designed and implemented a Windows NT network with Lotus Domino mail servers for a Minneapolis consulting firm. Provided all administrative functions such as managing security, adding and deleting users, and monitoring server activity. Rolled out and supported Windows 95 desktops and applications including MS Office, Lotus Notes, and Netscape.

Shoreview, Mn

Consultant for a Twin Cities based privately-held IT consulting firm.• Collaborated on the planning and implementation of a global Lotus Domino / Lotus Notes 4.5 rollout for a company in the information storage and imaging industry. On a team that migrated 10,000 users from 13 legacy mail systems to Lotus Notes / Windows NT servers. Supervised activities of four people providing second level on-site support. Participated in all aspects of Lotus Notes administration including cross-certification, mail routing, database replication and user management for 10,000 users.• Performed daily administrative tasks for ten local Lotus Notes / Windows NT servers and nine remote Lotus Notes / HP-UX servers for a division of a large manufacturing company. Installed and configured Lotus Notes servers on HP-UX, Windows NT, 0S/2, and Sun Solaris. Also installed Lotus Notes add-ins such as SMTP MTA, InterNotes, Lotus Fax Server, and LN:DI. Provided administrative functions for two Windows NT domains including daily backups, user management, and installing service packs. Installed and supported all desktop applications and protocols for Windows 95 and Windows NT workstations.• Rolled out Windows 95 workstations for a finance company. Participated in the development and implementation of a network anti-virus solution.• Set up a new Lotus Notes domain for a state government agency. Installed and configured a Lotus Notes / OS/2 server, created user accounts, and set up domain security. Rolled out Lotus Notes client software for Windows 95 workstations.• Migrated a Lotus Notes server from a Novell platform to OS/2 for a Twin Cities based company.• Administrated a small Novell 3.12 network for a Minneapolis engineering firm. Installed and supported desktop applications in a development environment. Configured PictureTel videoconferencing hardware and software.

Eagan, Mn

Customer service / technical support representative for a Twin Cities based software development and publishing company focused in the legal industry.• Provided technical support for CD-ROM research software products. Performed troubleshooting on network and stand-alone printing problems. Identified and resolved hardware and software conflicts for users of MS-DOS, Windows for Workgroups, OS/2 and Macintosh desktops.• Performed troubleshooting on communications and off-line printing issues for users of on-line research software. Worked with products in a client/server, peer-to-peer, and stand-alone environments. Experience with Novell, LANtastic, Windows for Workgroups, and OS/2.

Master Of Science - Ms, Security Technologies

B.A., Business Management