Chad Karon Email & Phone Number

Doylestown, Pa, Us

New York, Ny, Us

- Manage users with groups and Role-based-access-control via collaboration with Okta team- Implemented a PowerShell automation system in Azure to run scripts on a schedule, performing various tasks- Provided cross-team collaboration on various projects and to assist the Windows server engineer in the configuration of servers (adding to Active Directory domain, partitioning storage, setting permissions for users and service accounts, installing standard software packages), complying with Confluence 1-pagers.- Provide On-site support to National Sales Meetings when requested.- Implemented a script to install a PowerShell development environment on computers for easily installing required modules and settings for Azure scripting.

New York, Ny, Us

Achieve3000 acquisition.Continued as a Level 2 technician with the same titlePoint of escalation and knowledge for Level 1 technicians.Mixture of remote and on-site support when requestedCreate and contribute to knowledge articlesAssists users with all facets of computer troubleshootingAssists various other teams with projects, such as communication platform migration, Azure PowerShell scripting and management, including AVDs.Manage and troubleshoot user accounts in Active Directory, Okta, Office365, SharePoint, Exchange, and Azure.Troubleshoot a variety of computer systems and operating systems, such as Windows, MacOS, AVDs, BYODs.Provided on-site support as needed to various offices as well as assisted in support of C-suite users.Makes use of ServiceNow ticketing system.Familiar with Jira, and Salesforce.Provided on-site support when needed, including assisting C-Suite users and our National Sales Meetings.

Red Bank, New Jersey, Us

- Support and troubleshoot issues with various hardware and software for the Achieve300 and its internal employees.- Make use of Windows Powershell to effectively and efficiently complete repetitive and complex tasks more easily.- Manage and support user's accounts in programs and program suites and services like Office365, Zoom, Slack, Ring Central, Adobe, CrashPlan, Active Directory, AzureAD, Okta, Verizon and Cisco Meraki, etc.- Make use of ticketing and issue tracking software like Salesforce and Jira.- Order and set up user equipment, such as laptops and accessories.- Keep track of equipment in inventory system- Make use of MDT and WDS to create and manage task sequences and image computers for deployment.

Red Bank, New Jersey, Us

- Rostering Specialists format and upload school rosters, primarily XLS and CSV files,into Achieve3000’s web-based solutions. This may also include clean-up of data currently inthe system.- Communicate with both internal and external customers in writing, primarily usingSalesforce, Outlook, face-to- face and phone.- Maintain organized records of all inquiries, requests and resolutions in SalesForce.- Participate in team meetings- Currently also helping across teams. Helping the Data Analysis team, when available, create and distribute informational reports to internal, customer-facing teams. Also helping to manually run an app to distribute another kind of report to customers.

Atlanta, Georgia, Us

- Rostering Specialists format and upload school rosters, primarily XLS and CSV files,into Achieve3000’s web-based solutions. This may also include clean-up of data currently inthe system.- Communicate with both internal and external customers in writing, primarily usingSalesforce, Outlook, face-to- face and phone.- Maintain organized records of all inquiries, requests and resolutions in SalesForce.

Rumson, New Jersey, Us

(When available, for equity) Working with Co-Founder to develop, design and launch a monetized game app for Android, IOS and Windows mobile devices

Developed an initial prototype for a new casino game (Take It or Leave It) using the Phaser framework, Node.js, MongoDB and Websockets.

Research android development and program an HTML5 website into an app using PhoneGap. Worked on the initial development for a web based game using Phaser.js.

Worked with a Senior Website Designer on a variety of projects primarily in website design and development, including the incorporation of custom graphics. Responsibilities included:-Active development of a website using PHP, Javascript, HTML, JQuery, CSS, and MySQL.-Search for and implement various JQuery plugins as needed or requested-Weekly uploads to a hosted site

I worked at different positions each semester. I generally do prep, grill, jump (the asian food station), pizza, and pasta.

-Responsible for repair, troubleshooting and maintaining computer systems in good working order-Installing and updating software programs-Resolving software conflicts-Ensuring reliable internet access-Comprehensive ongoing testing of rentUSAnow.com website-Data entry

Bachelor Of Science (B.S.), Game Design And Development

Education record