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Chadwick Kraus Email & Phone Number
Technical Support Specialist
at
Rockbot
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist
Location
Austin, Texas Metropolitan Area, United States
Company size
Who is Chadwick Kraus? Overview
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Quick answer
Chadwick Kraus is listed as Technical Support Specialist at Rockbot, a company with 31 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Chadwick Kraus.
Chadwick Kraus previously worked as Customer Support Specialist at Rockbot and Chief Executive Officer at Kraus Fit. Chadwick Kraus holds Full-Stack Developer Certificate, Computer Science from The University Of Texas At Austin.
Company email context
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Rockbot
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Profile bio
About Chadwick Kraus
Hi! I’m Chad Kraus, a Technical Support & Quality Assurance Specialist with a robust foundation in Full-Stack Development, IT Support, and System Administration. My diverse technical background enables me to approach challenges with versatility, allowing me to thrive in troubleshooting complex issues, maintaining high product standards, and optimizing operational efficiency.Technical Expertise & Problem-Solving:With a proven track record in technical support, I have developed a sharp ability to swiftly diagnose and resolve customer issues, consistently maintaining a user-first approach. I specialize in simplifying complex technical problems and providing clear, actionable solutions that ensure seamless performance across both software and hardware platforms. My experience in Quality Assurance has further refined my attention to detail, enabling me to pinpoint and resolve bugs that drive significant improvements in product performance and user satisfaction.Quality Assurance & Full-Stack Development:As a QA Specialist, I have led high-impact projects, ensuring the delivery of superior software products through meticulous testing, comprehensive bug tracking, and seamless collaboration with cross-functional teams. My background in Full-Stack Development enhances my ability to understand and resolve issues at the code level, empowering me to troubleshoot efficiently and optimize product performance at every stage of development.Kraus Fit - Personal Training, Nutrition Coaching, & Business Leadership:Beyond my technical expertise, I am the Founder & CEO of Kraus Fit, offering Personal Training and Nutrition Coaching. With over 10 years of experience in fitness, I help clients achieve their health goals through customized training programs and holistic guidance. Running my own business has sharpened my leadership, interpersonal communication, and time management skills—qualities that translate across industries.When I'm not working or helping clients, you can often find me hiking with my dogs or exploring the mountains of Colorado—my favorite place to hike. Spending time in nature not only provides me with a sense of tranquility but also fuels my creativity. Additionally, I enjoy building web applications to continuously enhance my technical skills and contribute to the ever-evolving digital landscape.
Current workplace
Chadwick Kraus's current company
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Rockbot
8 roles
Chadwick Kraus work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
- Technical Support: Acting liaison between Engineering, Quality Assurance, Product, and Support teams, ensuring streamlined communication and faster resolutions to maintain optimal product performance.
- Enterprise Account Management: Providing support for 30 enterprise accounts, delivering customized solutions, and managing Service Level Agreements (SLAs) to maintain 95% client retention while prioritizing high-impact.
- Bug Identification and Documentation: Identify, document, and reproduce bugs, collaborating closely with QA and Engineering to deliver actionable reports that improve triage accuracy by 30% and expedite fixes.
- Complex Issue Resolution: Resolve 400+ escalated technical issues monthly from both internal and external stakeholders, consistently achieving a 98%+ customer satisfaction rating and minimizing product downtime.
- Quality Assurance Testing: Actively participate in QA efforts to increase defect detection rate by 20%, delivering critical test data and feedback that enhance product quality and reduce project delivery times by 10%.
- System Installations: Manage 25+ network and hardware installations weekly, achieving 100% deployment success and ensuring system stability across all client environments.
Chief Executive Officer
Kraus Fit
Creator of the Kraus Fit Program- offering a personalized approach to functional fitness and nutrition coaching for all levels.Designed and maintain a user-friendly website at www.kraus-fit.com.Maintaining and training clients with tailored workout plans, which fosters individual progress to help clients meet their goals.Providing nutrition coaching.
Overnight Manager & Animal Care Technician
Offering top-notch service for the dogs boarding for daycare and overnight boarding. I provide security inside and take care of the dogs overnight and during weekend weekends mornings.
Feb 2012 - Mar 2024
Customer Support Specialist
Resolved intricate merchant challenges in Payment Solutions, which ensured smooth payment processing.Developed customized web-based payment interfaces for discerning clients' unique needs.Collaborated effectively with colleagues, fostering knowledge exchange and informative projects.Created comprehensive How-To articles, boosting team knowledge sharing and.
Apr 2021 - Jan 2022
Master Personal Trainer/Fitness Instructor
Designed personalized training programs for private clients. Additionally, I taught a regular schedule of Strength, HIIT, Balance, and Mobility classes for of a little fitness levels.
Jan 2019 - Oct 2019
Certified Personal Trainer/Fitness Instructor
Castle Hill Fitness
Master Personal Trainer and Group Fitness Instructor
Sep 2015 - Oct 2019
Customer Service Professional
After a year of working Customer Services and Sales, I was prompted to the New Membership Lead for potential clients while I studied for my Personal Training certification. I learned invaluable people skills and the ability to understand the client’s wants and needs.
Sep 2014 - May 2015
Team & coworkers
Colleagues at Rockbot
Other employees you can reach at rockbot.com. View company contacts for 31 employees →
ML
Michelle L.
Colleague at Rockbot
San Jose, California, United States, United States
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LC
Loretta Calhoun
Colleague at Rockbot
Denver Metropolitan Area, United States
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JA
Joshua Ahlborn
Colleague at Rockbot
Seattle, Washington, United States, United States
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CC
Casey Conley
Colleague at Rockbot
Detroit Metropolitan Area, United States
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BM
Bill Mitsakos
Colleague at Rockbot
Whitefish, Montana, United States, United States
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MA
Margarito Angel
Colleague at Rockbot
Spokane-Coeur d'Alene Area, United States
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MS
Mike Sandbrook
Colleague at Rockbot
Seminole, Florida, United States, United States
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JF
Jackson Feinstein-Kernan
Colleague at Rockbot
Oakland, California, United States, United States
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SP
Satyam Patel
Colleague at Rockbot
Daly City, California, United States, United States
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DL
Drew Little
Colleague at Rockbot
Chico, California, United States, United States
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Michelle L.
Colleague at Rockbot
San Jose, California, United States, United States
View →
LC
Loretta Calhoun
Colleague at Rockbot
Denver Metropolitan Area, United States
View →
JA
Joshua Ahlborn
Colleague at Rockbot
Seattle, Washington, United States, United States
View →
CC
Casey Conley
Colleague at Rockbot
Detroit Metropolitan Area, United States
View →
BM
Bill Mitsakos
Colleague at Rockbot
Whitefish, Montana, United States, United States
View →
MA
Margarito Angel
Colleague at Rockbot
Spokane-Coeur d'Alene Area, United States
View →
MS
Mike Sandbrook
Colleague at Rockbot
Seminole, Florida, United States, United States
View →
JF
Jackson Feinstein-Kernan
Colleague at Rockbot
Oakland, California, United States, United States
View →
SP
Satyam Patel
Colleague at Rockbot
Daly City, California, United States, United States
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DL
Drew Little
Colleague at Rockbot
Chico, California, United States, United States
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5 education records
Chadwick Kraus education
Full-Stack Developer Certificate, Computer Science
Google It Support Specialist, Computer Systems Networking And Telecommunications
Certified Nutrition Coach Certificate, Foods, Nutrition, And Wellness Studies, General
National Academy Of Sports Medicine
Certificate, Health And Physical Education/Fitness
National Academy Of Sports Medicine
Certified Personal Trainer, Health And Physical Education/Fitness, Certified Personal Trainer
National Academy Of Sports Medicine
FAQ
Frequently asked questions about Chadwick Kraus
Quick answers generated from the profile data available on this page.
What company does Chadwick Kraus work for?
Chadwick Kraus works for Rockbot.
What is Chadwick Kraus's role at Rockbot?
Chadwick Kraus is listed as Technical Support Specialist at Rockbot.
Where is Chadwick Kraus based?
Chadwick Kraus is based in Austin, Texas Metropolitan Area, United States while working with Rockbot.
What companies has Chadwick Kraus worked for?
Chadwick Kraus has worked for Rockbot, Kraus Fit, Austin Dogtown Boarding & Daycare, Llc, Affinipay, and Castle Hill Fitness.
Who are Chadwick Kraus's colleagues at Rockbot?
Chadwick Kraus's colleagues at Rockbot include Michelle L., Loretta Calhoun, Joshua Ahlborn, Casey Conley, and Bill Mitsakos.
How can I contact Chadwick Kraus?
You can use AeroLeads to view verified contact signals for Chadwick Kraus at Rockbot, including work email, phone, and LinkedIn data when available.
What schools did Chadwick Kraus attend?
Chadwick Kraus holds Full-Stack Developer Certificate, Computer Science from The University Of Texas At Austin.
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